Delta Airlines Customer Support Remote Jobs, Airline Careers Remote @Privatejobmumbai (Customer Service Manager)

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Delta Airlines Customer Support Remote Jobs, Airline Careers Remote @Privatejobmumbai (Customer Service Manager)

Job Details:-

Hiring Organization: Delta Airlines

Post Name: Cabin Experience Agent

Qualification: Graduation

Work Hours: 8 Hours

Salary: $20-30/Hour

Location: USA

About: Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier. One of the world’s oldest airlines in operation, Delta is headquartered in Atlanta, Georgia.

To know the complete process, How to get the job at Delta Airlines In USA. Please go through the video showing below.

OBJECTIVE

Responsible for maintaining technical understanding of issues related to customer product lines and planning and supporting retention and restructuring plans.

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  • Effectively manage “operational” customer relationships – liaise with customers to improve operational efficiency and manage the execution of contractual obligations to ensure that customer expectations are met or exceeded. • Coordinates and directs customer activities from MRO service delivery office to business unit managers and key contract stakeholders.
  • Develop, manage and deliver customer performance metrics, customize / dashboard customer business analytics as required. Maintain product line expertise through ongoing training.
  • Ensure that in-house business managers fully understand the technical aspects of account agreements and key deliverables. • Responsible for being the subject matter expert for all customer contracts in the region
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  • The main point of contact for the customer manages all aspects of service delivery requirements. • Provide customer feedback and business forecasts. Understand and resolve operational customer dissatisfaction issues. • Manage the achievement of customer satisfaction goals. Identify and develop sales opportunities with the Sales Manager and Regional Sales Manager. Participate as a team leader in customer negotiations and closing new sales opportunities.
  • Collect unpaid bills and prepare an analysis of the value of customer contracts in the region. What You Need to Succeed (Minimum Qualifications)
  • Bachelor’s degree in engineering, finance or related field is required.
  • 5+ years of technical experience/knowledge in Aerospace, Airline or MRO industry specifically Delta Technical Operations required. • Proven track record in customer service and interpersonal development.
  • Demonstrated experience in budget planning and execution is essential. • Experience in lean, six sigma or other process improvement methodologies preferred.
  • Expertise in analysis and problem solving required. • Project management capabilities to deliver exceptional customer service.
  • Ability to influence and drive change at all levels of the organization. • Must be highly skilled in written and oral communication and able to create concise and relevant documents and presentations for clients and senior management.
  • Ability to manage and execute multiple priorities in a timely manner. • Organized travel requires 25% – 30% per year.
  • Advanced computer skills (eg. shows and magazines).
  • Where applicable, must have received or be willing to receive a COVID-19 vaccine by the date of employment to be considered for US-based employment, if Delta Air Lines, Inc is currently inactive. • Demonstrate that privacy is paramount when processing personal data.
  • Embrace different personalities, ideas and styles. • Always put safety and security, of yourself and others, first.

Delta Airlines Customer Support Remote Jobs, Airline Careers Remote @Privatejobmumbai (Customer Service Manager)

Top 10 Tips for Interview:

  1. Keep your mind and body, relax.
  2. Never try to give a long answer to an interview question. Keep your answer short and effective.
  3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
  4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
  5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
  6. Do not shake your leg and hand again and again.
  7. Your clothes should be neat and clean.
  8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
  9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
  10. Before leaving the room. You should say ‘Thank you to your interviewer’

Delta Airlines Customer Support Remote Jobs, Airline Careers Remote @Privatejobmumbai (Customer Service Manager)

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.

Delta Airlines Customer Support Remote Jobs, Airline Careers Remote @Privatejobmumbai (Customer Service Manager)