( Customer Service Specialist ) Amazon Work From Home Customer Service @ Privatejobsmumbai

Company Name: Amazon

Job Name: Customer Service Specialist

Salary: $20-$30 (Per Hour)

Qualification: Bachelor’s

Language: English

Location: Herndon, USA

About the Company: Amazon.com, Inc. is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence

To know the complete process, How to get the job at Amazon In US. Please watch the full video showing below.

( Customer Service Specialist ) Amazon Work From Home Customer Service @ Privatejobsmumbai

DESCRIPTION

Do you enjoy supporting U.S. Intelligence network agencies enforce modern cloud computing answers and solve technical problems? Might you want to do this the use of the contemporary cloud computing technology? Do you’ve got a knack for helping these agencies understand utility architectures and integration tactics, and the consultative and management talents to launch a mission on a trajectory to fulfillment? Are you familiar with security first-rate practices for applications, servers, and networks? Do you need to be part of a customer dealing with era group helping to make sure the achievement of Amazon internet offerings (AWS) as a main era platform?

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Amazon.Com was these days voted #five most fashionable enterprise within the US, #1 maximum revolutionary, and # 1 in customer support. Amazon’s generation enterprise has a records and subculture of main the world in net-related technologies and services. Now, with Amazon net offerings (AWS) you have got the threat to assist individuals and organizations take their computing infrastructures and programs into “the Cloud”. As a member of the AWS aid crew, you’ll be at the forefront of Cloud technologies with interactions with the overall breadth of AWS services. You will be surrounded through people which are tremendously smart, passionate about cloud computing, and believe that global elegance help is critical to customer fulfillment.

AWS customer support provides international support to a extensive variety of industrial and government clients as they build assignment-essential packages on pinnacle of AWS offerings consisting of Amazon EC2 and Amazon S3.

As an AWS client fulfillment consultant, you’ll interact with US government (USG), and corporation clients, offering training, support and evaluation. You’ll paintings with the alternative contributors of the AWS business enterprise crew along with Technical Account managers (TAM’s), income and answer Architects. You’ll be the concern remember professionals on company Account and Billing issues. You’ll proactively help clients keep away from ability issues. Dive deep to recognize the underlying problems to assist a consumer clear up problems.

Further, your responsibilities will encompass, however will no longer be constrained to, the subsequent:
Being the client-dealing with voice for USG and employer clients, addressing complicated account and billing troubles
Working with agency customers to apprehend how they use AWS account and billing offerings, and presenting precious comments
Performing deep dive evaluation on USG / organization consumer bills and billing statements
Teach clients on reporting options, signals and budgets.
Presenting activate, green, designated, client-orientated carrier to organization clients
Running with customer support peers around the world to ensure a steady and remarkable degree of support
Riding initiatives that enhance patron interactions with AWS account and billing facts
Performing as the Voice of the patron for our company clients, reporting and acting on located areas for development
Actively looking for answers to patron desires, communicating developments to management, and suggesting modern solutions on behalf of the client enjoy
Helping with agency consumer conversation for the duration of AWS important launches and support activities
Assuming obligation for developing particular understanding about AWS particular product and functions
Paintings with AWS groups to power decision of troubles for clients
Ensuring internal know-how reference pages are updated

Right here at AWS, we include our differences. We are dedicated to furthering our subculture of inclusion. We’ve ten employee-led affinity businesses, attaining forty,000 personnel in over one hundred ninety chapters globally. We’ve innovative gain services, and we host annual and ongoing studying reviews, which includes our Conversations on Race and Ethnicity (core) and AmazeCon (gender range) conferences. Amazon’s subculture of inclusion is bolstered inside our 14 leadership ideas, which remind group members to seek diverse perspectives, learn and be curious, and earn agree with

This function calls for that the candidate decided on be a US Citizen and ought to currently possess and maintain an energetic TS/SCI safety clearance with polygraph.

In compliance with the U.S. Authorities requirement that personnel of its contractors get hold of the COVID-19 vaccine if the ones personnel work on or in reference to U.S. Authorities contracts, this function may additionally require that the candidate decided on be completely vaccinated against COVID-19. Someone is considered absolutely vaccinated by using finishing the total regimen of the COVID-19 vaccine ( doses for Pfizer or Moderna and one dose for Johnson & Johnson)

PRIMARY QUALIFICATIONS

Modern-day, energetic US authorities security Clearance at the TS/SCI degree with polygraph.
1+ yr enjoy in customer support and/or Account management working with excessive-profile clients
Validated revel in with MS Excel

DESIRED QUALIFICATIONS

Enjoy in management and/or account control positions
A force to dig into the information of a machine or process to remedy client problems
Tested achievement in a quick paced aid surroundings
Demonstrated success riding move-useful deliverables
Square and/or other relational database experience
Sturdy fluency with internet technology and the internet
Knowledge of cloud primarily based compute and garage ideas
Experience taking possession and using decision on escalated consumer problems
Super oral and written communication capabilities
Extraordinarily robust consumer dealing with, warfare resolution, and problem fixing abilties; awareness on best in consumer revel in

What if I’m no longer an professional in all the desired qualifications indexed at the activity description? That’s k. That’s our desired list, no longer a required indexed. We lease smart those who can dive deep so we’re greater interested in the regions which you do recognize instead of the ones you haven’t been exposed to but.

Amazon web services is hiring. For more information please go to: http://aws.Amazon.Com/careers/

Amazon is committed to a various and inclusive place of work. Amazon is an same possibility organisation and does not discriminate on the basis of race, countrywide beginning, gender, gender identity, sexual orientation, covered veteran repute, disability, age, or different legally protected fame. For people with disabilities who would like to request an accommodation, go to US disability accommodations.

( Customer Service Specialist ) Amazon Work From Home Customer Service @ Privatejobsmumbai

Top 10 Tips for Interview:

Keep your mind and body, relax.
Never try to give a long answer to an interview question. Keep your answer short and effective.
If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
Do not shake your leg and hand again and again.
Your clothes should be neat and clean.
If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
Before leaving the room. You should say ‘Thank you to your interviewer’

( Customer Service Specialist ) Amazon Work From Home Customer Service @ Privatejobsmumbai

How to apply:

All the eligible candidates can apply for This Job as mentioned below
Read official notification carefully From the Official Website.
Read Notification Carefully Before Apply.
Fill The Application Form (Link Is Given Below)
Attach Required Document and Passport Size Photo with Signature.
Then Submit. Done.