Customer Service Jobs, USA Remote Careers Apply For USA (Customer Service Representative)
Company Name: Aetna
Job Name: Customer Service Representative
Salary: $20-$30/hour
Qualification: Bachelor’s
Language : English
Location: USA
About Company : Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health
Full Job Description
Set of working responsibilities
Carry your heart to work at CVS Wellbeing! Our Client Care division of CVS Wellbeing’s Drug store Advantage Chief business is employing 100s of Client Care Agents in your space!
Might it be said that you are keen on an adaptable plan for getting work done and live inside 75 miles of Remains Culmination, MO? An open door where you can adjust needs in and beyond work while being focused on conveying heart driven support of our great many arrangement individuals? Assuming this is the case, think about this job at CVS Wellbeing, a Fortune 4 organization. We are presently recruiting Parttime Client Care support groups for the Drug store Advantage Director (PBM) division of CVS Wellbeing.
In this job, you will help individuals with their drug store benefit plans. You will accept inbound calls and answer questions in regards to remedy protection, medicine inclusion and mail request remedies with the goal that our individuals better figure out their inclusion and choices. Through your abilities and information, you will offer the arrangements expected to assist with working on their medical care insight. You will have the chance to more deeply study medical services, while extending your own encounters, and opening ways to extra open doors inside CVS!
We offer Work from Home adaptability on the off chance that you meet the rules. Telecommute models incorporates yet isn’t restricted to keeping up with your own web with supported speed prerequisites, secure work area liberated from interruptions, and effective consummation of the preparation program. Adherence to HIPAA and administrative consistence are expected in this job.
We have an extensive preparation program to guarantee your prosperity in the group. This incorporates nearby preparation of about a month and a half. Preparing is made to permit you to encounter hands on learning while additionally cooperating with coaches, independent modules, and initiative commitment from day 1! Preparing area can differ by individual involvement in on location and WFH positions.
Plan choices are intended to make an adaptable plan for getting work done for those adjusting needs in and beyond work. We are presently offering parttime timetables beginning at 20 hours per week. Days off and hours might differ. Booked start times will differ and pivot to help business needs. Site hours are 6am-11pm neighborhood time, 7 days out of each week.
Our Consideration partners have valuable chances to fill in and beyond our specialty unit with potential open doors for progression from a REP I to a REP II and III. There are ways to movement through our Vocation Planning guide. We need to see you succeed!
As we staff our business in a key and dynamic manner, it might expect us to change booked working hours to meet the fluctuation of call volume. There might be times of pinnacle volume where we request an expansion in your standard hours dealt with additional time. Similarly, there are times where call volumes fall, and we might request that partners diminish booked hours. Any mentioned increment or decline to hours will be spoken with early notification to a partner. At CVS Wellbeing, we generally look to keep the associate at the core of what we do while satisfying business needs.
Our application interaction is 2 basic advances:
- Apply on the web
- Take our Internet based Virtual Work Tryout (Interview Stage) to learn considerably more about the position
If it’s not too much trouble, remember that this reach addresses the compensation range for all situations in the gig grade inside which this position falls. The genuine compensation deal will consider many elements, including area.
Required Capabilities
1 year experience connecting with clients (for example call focus, retail, client support climate, neighborliness industry, military experience)
∙ PC capability in Windows-based applications
Favored Capabilities
∙ Partners degree or identical experience
∙ Capacity to issue settle in a positive, useful way
∙ Happy with connecting with clients in a patient, supportive way that exhibits a real worry for further developing the client personal satisfaction
∙ Dependability and consistence with booking norms
∙ Capacity to display persistence and compassion and express confirmation and certainty
∙ Solid client assistance abilities, including polite phone decorum and incredible skill
∙ Solid oral, relational and relational abilities
Schooling
- Secondary School Confirmation or identical experience liked
Required Archives
- Cover Letter
- Resume
Customer Service Jobs, USA Remote Careers Apply For USA (Customer Service Representative)
Top 10 Tips for Interview:
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Customer Service Jobs, USA Remote Careers Apply For USA (Customer Service Representative)
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.