Amex Virtual Jobs US ( Virtual Card Member Service )

Job Details:-

Hiring Organization: American Express

Post Name: Virtual Card Member Service

Qualification: Graduation

Experience: 2 Years or Above

Work Hours: 8 Hours

Salary: $20-$30/Hour

Location: USA

About Company: American Express Company is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average

Amex Virtual Jobs US ( Virtual Card Member Service )

Full Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right support, individuals and organizations have the ability to advance in mind boggling ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking trade higher than ever, or empowering individuals to investigate the world, our partners are continually rethinking what’s conceivable — and we’re glad to back one another constantly. At the point when you join #TeamAmex, you become piece of a different local area of more than 60,000 partners, all with a shared objective to convey an outstanding client experience consistently. We back our associates with the help they need to flourish, expertly and actually. That is the reason we have Amex Flex, our undertaking working model that gives more prominent adaptability to partners while guaranteeing we safeguard the significant parts of our exceptional in-person culture. Contingent upon job and business needs, partners will either work nearby, in a half breed model (blend of in-office and virtual days) or completely practically.

As a brand based on exceeding everyone’s expectations to give the best client experience, it is principal to have the most extraordinary partners. As the substance of the organization, you can make positive collaborations with our clients consistently – from arranging a remarkable travel or way of life experience to assisting them with their regular necessities. Also, you can develop your abilities through industry-driving preparation and progressing instructing, all while realizing how it affects constantly set the norm for top notch, client first help.

Job and Obligations:

Your obligations might incorporate however are not restricted to:

Convey top notch client assistance, by making sense of our connected advantages and answering client requests and worries via telephone
Archive important data, for example, guarantee subtleties, client’s difference in subtleties, and other relevant data
Construct significant associations with our clients through a client first methodology, which would involve grasping their circumstance and necessities, responding to questions, and guaranteeing every client realizes American Express has them covered.
Upgrade our clients’ insight through customized administration, undivided attention and powerful critical thinking, while reliably treating clients with an elevated degree of regard
Meet and surpass quality and efficiency objectives and follow every administrative necessity.
Explore PC frameworks and applications to support our clients, and empower them to take full advantage of our web-based stage
Oversee other creation related exercises, like grumblings and accelerations
Capacity to focus on and adjust to a consistently changing climate

Abilities/Capabilities:

English language familiarity required
Relationship developer who has enthusiasm for conveying excellent assistance
Fantastic verbal, composed and relational abilities
Solid client support abilities and the capacity to de-heighten client circumstances
Exhibits individual greatness by staying positive in tough spots
Fearless, hopeful and supports a group climate
Basic, logical, and ground breaking while critical thinking, and should have remarkable using time productively, hierarchical, and undivided attention abilities
Speedy student, who has the capacity and strength to work in a quick moving and dynamic climate, where performing various tasks, evolving needs, and utilization of different frameworks is important for the everyday assumptions
Capacity to exhibit drive with insignificant management to drive results
Better degree of precision and consideration than detail
Solid capability in PC abilities, including MS Word and Succeed
Should be adaptable to work any timetable/hours to help our overhauling levels:

Monday-Friday: 7:00am – 8:00pm CT

Saturday-Sunday: 9:00am – 5:30pm CT