American Express Customer Support Jobs WFH @privatejobsmumbai

Company Name: American Express

Job Name: Customer Care

Salary: $20 – $30/Hour

Qualification: Associate Degree

Location: USA

American Express Customer Support Jobs WFH

Full Job Description:

With the right support, people and businesses can make tremendous progress. When you join the Amex team, you’ll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for you with benefits, programs and changes that support you personally and professionally.

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At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to uphold our company values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt. Join the Amex team and let’s lead the way together.

As a brand built on high expectations to deliver the best customer experience, having exceptional colleagues is paramount. As the face of the company, you can create a positive relationship with our customers every day, by creating a unique trip or life experience to help with their daily needs. Additionally, you can develop your skills through industry-leading training and continuing education, while learning what it means to continue to set the standard for world-class, customer-focused service.

Duties & Responsibilities:

Work is worthwhile and rewarding with integrity.

This is just what you can do this:

For global traders, when responding to customers and anxiety from many channels (call, mobile messages)
And our clients show important counsel methods, by their desires and their future resolution for customers in American Express
Make our customer experience by determining opportunities to provide products as needed of our cards
Achieve and achieve a positive goal, the approval system and service for work
Transfering computer systems and applications to serve our customers and allow them to use our platforms
Copy the necessary information, such as the description of payment, change of details, change of addresses and travel level
Re-produce and move around the environment \\

The most interested tutorial:

Special day doing by you talent and curiosity

Indicating himself by a pretty judgment in a solid position
Views the hunger for information by giving special services in our customers
Power and resiles worked in the fast and difficult and difficult as well as multitasking, using multiple digital systems and devices to serve information
Hard conversation, communication, statements and text
A statement to manage a difficult conversation
Good conversation, feeling and cooking
Very important, analysis and pre-
Authorization to performance in the environment

Qualify:

Should have the minimum of CSat’s experience. Should have at least one year and experience of the most recent company (American customer)
The higher customer experience (preferred and bfsi, the other rewarding) and / or selling a losing market in the form of a relationship
Prices experience (generation of value / Support Report)
Successful in previous work (good person
It must be seen in the Coc (the volume of customer) and Aht (average manposition) of the newest company
Baccalaureate, Diploma and Clegraduate