American Express Customer Service Jobs Remote US ( Customer Service Professional )

Job Details:-

Hiring Organization: American Express

Post Name: Customer Service Professional

Qualification: Graduation

Experience: 2 Years or Above

Work Hours: 8 Hours

Salary: $20-$30/Hour

Location: USA

About Company: American Express Company is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average

American Express Customer Service Jobs Remote US ( Customer Service Professional )

Full Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right support, individuals and organizations have the ability to advance in unbelievable ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking business higher than ever, or empowering individuals to investigate the world, our partners are continually reclassifying what’s conceivable — and we’re pleased to back one another constantly.

At the point when you join Group Amex, you become piece of a different local area of north of 60,000 partners, all with a shared objective to convey an excellent client experience consistently. Here, you’ll learn and develop as we champion your significant vocation venture with projects, advantages, and adaptability to back you by and by and expertly. Each partner partakes in the organization’s prosperity.

That is the reason we have Amex Flex, our endeavor working model that gives more prominent adaptability to associates while guaranteeing we save the significant parts of our remarkable in-person culture. Contingent upon job and business needs, partners will either work nearby, in a cross breed model (mix of in-office and virtual days) or completely essentially.

Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to our clients, networks, and each other consistently. Also, we’ll do it with honesty and in a climate where everybody is seen, heard and feels like they really have a place.

Join #TeamAmex and how about we lead the way together.

Exceed all expectations at an organization that sets the norm for client first help.

Do you have an enthusiasm to have the option to convey top notch client support or maybe definitely understand what it includes? Then we maintain that you should join #TeamAmex! Whether you as of now have an abundance of client experience or are searching for your most memorable client overhauling based job, around here at #TeamAmex we have our client’s backs and one another’s: Each. Single. Day. That is the reason when you become a piece of #TeamAmex, you will get a month and a half of homeroom preparing, trailed by about two months of hands on preparing and backing and it doesn’t stop there. At American Express, we keep on supporting the structure of significant and compensating vocations and proposition extraordinary advantages, for example,

We give childcare vouchers – The Public authority’s Tax-Exempt Childcare conspire has supplanted the Childcare Vouchers plot. It could save you up to £2,000 every year, per kid, on childcare.

Crossover working – You will work in a mixture model comprising of virtual and in the workplace working every week

Yearly occasion – Your yearly occasion privilege depends on your band level and length of administration with us, however all partners are expected to take at least 28 days paid occasion which incorporates eight public occasions.

Cycle to work – The Public authority supported Cycle2Work conspire is an extraordinary way for you to get a good deal on a bike and related security hardware to cycle to work. Basically pick another bike and gear up to the worth of £1,000 and present your decisions in FYB Flex UK. You will get a voucher to purchase the bicycle and embellishments that you will rent from us for a year time frame. Reimbursements are made through Compensation Penance

Savvy saving advantage – a gateway that can uphold you with your investment funds and assist you with arriving at your monetary objectives (application called Bump)

Benefits plot – All partners will get a center 7% commitment paid by American Express and you will pay a 3% commitment.

Life Confirmation – Would it be a good idea for you die while utilized by American Express, you can find harmony of brain that your named recipients would get an installment of multiple times your essential yearly compensation. This is to guarantee they are monetarily dealt with.

Pay assurance
Basic Ailment protection
Savvy spending application – rebate costs from retailers including: Boots, B&Q, IKEA, Imprints and Spencer, Sainsburys, and some more.
Sound living center point – Situated in our workplaces you will have the chance to book any of the beneath that are applicable to you;
On location GP
Nurture
Center wellbeing checks
Physiotherapy
On location CBT and Advising
Nutritionist
Rec center and exercise classes
Advanced Wellbeing Stands
Close to home Prosperity Specialist
Smoking suspension
Dental cover – With Dental Cover you can ensure your teeth are cared for appropriately while holding the expense down. All partners will get level 2 single cover as a center organization supported benefit.
Confidential medical services

On location wellbeing checks –

Biometric check
Close to home Prosperity check
Act check
Sound Weight check
Outside wellbeing checks, for example, Nonexclusive malignant growth screening, mammograms and so on.
Virtual GP – you can book arrangements in the event that you are not feeling good by means of an application gave through confidential wellbeing.

We likewise utilize an interior stage where you can demand the accompanying;

Pick the advantages that are appropriate for you, your accomplice and family
Check the effect of your advantage determinations on your salary before you focus on them
Figure out more pretty much all the For Your Advantage UK programs
View the worth of the advantages you get from American Express and comprehend how they can uphold you through all phases of life
Access an immense number of limited items and administrations by means of the Shrewd Spending entryway (application which gives you limits)

What will you make a mean for in this job?

Your center liabilities as a Client Care Proficient at American Express will include:

Conveying a-list client support, while answering client requests and worries via telephone
Building significant associations with our clients through a consultative methodology, figuring out their current and future necessities, giving first contact goal, and arranging a positive result for the client and American Express
Upgrade our client’s insight by distinguishing chances to offer items in light of our Cardmember’s necessities
Meet and surpass quality objectives, consistence guidelines and efficiency targets
Explore PC frameworks and applications to support our Clients, and empower them to take full advantage of our on the web and portable stages
Reprioritise and adjust to a continually developing climate

Least Capabilities:

Exhibit individual greatness by staying positive in tough spots
Show an enthusiasm to serve by conveying remarkable help in each collaboration with our Clients
The capacity and versatility to work in a high speed and dynamic climate as well as perform various tasks, utilizing numerous frameworks and computerized devices to support our Clients
Solid relational, correspondence, verbal, and composed abilities
Emphaticness to deal with troublesome discussions
Phenomenal discussion, impacting and cleverness abilities
Basic, scientific and ground breaking with critical thinking abilities, and solid meticulousness
Certainty to work in a virtual climate
Shift work Monday to Sunday 7 days every week (working 5 days) – 35 hours per week
Deal of work with American Express is molded upon the effective consummation of a foundation confirmation check, dependent upon material regulations and guidelines.