American Airlines Work From Home@privatejobsmumbai (Call Center Representative / Home-Based Reservations)

Company Name: American Airlines

Job Name: Call Center Representative / Home-Based Reservations

Salary: $20 – $30/Hour

Qualification: Graduation

Location: Miami , USA

American Airlines Work From Home@privatejobsmumbai (Call Center Representative / Home-Based Reservations)

To know the complete process, How to get the job at American Airlines In USA. Please go through the video showing below.

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Join us for a career with countless possibilities.

If you’re looking for a job where opportunities for advancement, a love of innovation, and a culture of teamwork are valued and rewarded, you’ve come to the right place.
You don’t have to adore flying to work for American Airlines. Even though it requires more than just cool planes to do so, we are able to stay ahead of the curve thanks to our team of experts working behind the scenes. The largest airline in the world, American Airlines, meets the needs of its passengers who travel abroad. The core of our business is our commitment to each and every customer and employee. We are dedicated to producing and offering the goods and services that appeal to and satisfy our customers. An exceptional customer experience is supported by a team of talented individuals who also support customer-centric planning and inventive marketing.
We’re glad you asked: What does it take to join us? We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the biggest airline in the world, but also the best airline in the world.
Fortunately, we are carrying on a nearly century-old tradition of innovation and firsts across the entire industry, and we strive to maintain that high bar.

Why you’ll like this job.

Reservations agents promote American Airlines service to potential customers by answering incoming calls and assisting callers in finding satisfactory solutions to their travel-related needs. They adhere to the standards of excellent customer service as outlined in training and the call handling guidelines while using sales techniques to inform our customers about schedules, fares, and flights.

your behavior.

Even though you can work from home with this job, you will spend a lot of time at your desk. The 24-hour operation of American Airlines. The schedule could include a variety of shifts, including weekends, federal holidays, daytime shifts, and others. You will work remotely for approximately 10 weeks from an American Airlines training facility, which will also include a number of weeks of hurried, intensive training.
Become an expert in tools, processes, and policies after a few weeks of frantic, intensive training; then, keep learning with yearly refresher courses.
Respond to customer travel-related inquiries and gain their trust.
Pay close attention to what the customers want, and present options proactively.
To make money, sell tickets and related goods and services.
Excellent customer service is required.
Continually work at a desk while on a full-time basis, with scheduled breaks for lunch.
Work in a 24-hour operation that entails holidays, weekends, and day, night, and overnight shifts that are chosen based on seniority bidding and may change throughout the year.
On occasion, you will both be offered voluntary overtime and be required to work overtime.
in addition to performance goals, receive coaching for ongoing improvement.
Work in an environment that values diversity, culture, and a strong sense of community. Join organizations that help the community.
Successful reservations agents build relationships with customers and attend to their travel-related needs in order to demonstrate their concern for people on their life’s journey.

Everything you need to succeed.

Suitable Candidates include.

has a minimum age requirement of 18 years.
will be in possession of a high school diploma or the GED equivalent.
To live and work, one must be situated within 75 miles of Miami International Airport.
possesses a fluent command of the English language, including reading, writing, speaking, and comprehension.
will be able to complete tasks even if they spend a lot of time at their workstation.
can complete their tasks on time and in accordance with American Airlines’ attendance policies.
will be meticulous in their attention to detail, capable of handling a variety of tasks with accuracy, and dedicated to providing exceptional customer service.
possess the responsibility and self-discipline required to perform job duties without constant supervision.
are creative, good at figuring out solutions, and able to handle pressure or difficulty.
capable of working a variety of shifts, including morning, afternoon, evening, and overnight shifts, weekends, and holidays assigned based on seniority and our 24-hour operational needs, as well as overtime as necessary.

The most challenging candidates are:.

are capable of using technology while on a call and navigating through various applications.
possess previous reservation and/or customer service contact center experience.
Live off of achieving objectives and steadily improving.
adore traveling and have the knowledge, skill, and experience necessary to serve as a client’s trusted advisor.

You are required to provide: at your own expense.

a comfortable workspace and a dedicated area in the house where you can conduct business.
including the keyboard, mouse, surge protector, monitor, computer, and everything else (a USB headset will be provided).
You should have and keep up a grounded electrical outlet, adequate lighting, and properly positioned smoke detectors.
For team meetings and training sessions, access to dependable transportation is required.
Access to the Internet.
It is the user’s responsibility to maintain a steady and at least adequate internet connection at their place of employment.
The computer must be hardwired to the internet modem. Wi-Fi and wireless are not allowed while working a shift.
The minimum upload and download speeds are 10 Mbps and 5 Mbps, respectively (you can check your current speeds at www. speedtest at speakeasy.net. Click the location that is closest to you. ).
Using VOIP might require a higher minimum speed.
The user and their Internet service provider (ISP) must work together to resolve any issues with service quality.
computers’ hardware and programs.
The following list of hardware requirements is provided.
an OS running Windows 10 or later.
Operating systems for Mac and Apple devices as well as Chromebooks are not supported.
processor with a speed of 2 GHz or higher.
memory (RAM) of no less than 4 GB.
Hard drive disk space is 40 GB.
a screen with a minimum resolution of 1024 by 768.
For a wired internet connection, an Ethernet port.
surge protector is recommended.
Utilizing antivirus software is highly recommended.
a line of telephone.
An ordinary landline or VOIP.
Without voicemail, call waiting, call blocking, or call forwarding.
An all-inclusive provider must provide the service.
As a result, they are able to send a technician to the representative’s home if issues arise.
If your service consistently has technical issues, you may need to change service providers.
There isn’t a service like Magic Jack, BasicTalk, Vonage, etc. because of known problems.

what you will get.

Please don’t hesitate to take advantage of everything American Airlines has to offer.

Benefits of travel: Our vast international network offers more than 6,800 flights per day to 365 destinations for you, your family, and friends who are prepared to take a trip around the world.
You’ll have immediate access to your health, dental, prescription, and vision benefits to keep you in good health. We also offer flexible spending accounts, virtual doctor visits, and more, to name just a few.
The tools, resources, and support you need are all available to you through our wellness programs because we want you to be the best version of yourself.
401(k) Program: After one year, depending on the workgroup, and upon hire, employers may contribute to your 401(k) plan.
Additional Benefits: Fantastic additional benefits include our Employee Assistance Program, pet insurance, and discounts on lodging, travel, cruises, and more.
Begin earning $13.05 per hour by signing up right away.
Possibility of increasing income through a variety of promotions and revenue-generating initiatives.
The current contract allows for annual step increases up to $30.31 an hour.
To be used in the following calendar year, accrue up to two (2) weeks of vacation time.

You can be who you are at American.

American Airlines’ dynamic workforce, from the team members we hire to the clients we serve, is built on the pillars of inclusion and diversity. Our 20+ Employee Business Resource Groups are committed to supporting our team members in realizing their full potential, fostering an inclusive workplace that meets and exceeds the needs of our diverse global community, and fostering connections between our team members and our clients, vendors, communities, and shareholders.
At American, you can be who you are. Are you prepared to feel a deep sense of pride and satisfaction as you help the largest airline in the world run smoothly while taking care of passengers on their journey?

Top 10 Tips for Interview:

Keep your mind and body, relax.
Never try to give a long answer to an interview question. Keep your answer short and effective.
If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
Do not shake your leg and hand again and again.
Your clothes should be neat and clean.
If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
Before leaving the room. You should say ‘Thank you to your interviewer’

How to apply:

All the eligible candidates can apply for This Job as mentioned below
Read official notification carefully From the Official Website.
Read Notification Carefully Before Apply.
Fill The Application Form (Link Is Given Below)
Attach Required Document and Passport Size Photo with Signature.
Then Submit Done.