American Airline Careers Remote, Airline Customer Service Remote Jobs@privatejobsmumbai(Associate Technician)

Are you geared up to discover a worldwide of opportunities, every at work and in the course of your time off? Join our american airways own family, and also you’ll tour the arena, increase your expertise and grow to be the first-rate model of you. As you embark on a trendy journey, you’ll address challenges with flexibility and fashion, gaining knowledge of recent skills and advancing your profession while having the time of your lifestyles. Revel in free to complement both your personal and work life and hop on board!

Why you could love this method

• ​this system is a member of the statistics era organization, within the statistics era department.
• ​accountable for supporting personnel in all sides of end-client computing, which incorporates software/hardware installs, improvements and typical maintenance of computer computer/laptop systems and peripherals.

What you may do

• configures, installs, monitors and keeps it clients’ laptop software software and hardware; facilitates cellular workforce
• provides consultation to it clients for all elements of give up-person computing and laptop-based totally lan structures software application
• responsible for cease-to-cease trouble ownership, decision and verbal exchange with employees
• gives on-web page education to customers
• resolves and close to tickets/paintings orders assisting surrender-consumer desktops and peripherals
• responds to customer support issues escalated from the helpdesk
• contributes to pc initiatives (international installs/improvements) as a venture crew member
• remotely diagnoses and resolves requests making use of far off equipment
• troubleshoots and collaborates with specific departments to assist with infrastructure related troubles
• documents purchaser interactions in incident control system which encompass asset control
• recovers records from difficult disk drives and/or perform statistics migration
• supports remote access for digital non-public network connectivity further to wireless/broadband connectivity for laptops
• installs and configures neighborhood and network primarily based printers
• performs preventative protection
• works various shifts, vacations, on-name and journey as required
• follows manage steering, adhering to it insurance and process
• performs different responsibilities as requested
• shift will encompass nights, weekends and low vacations

All you will want for achievement

Minimum qualifications- schooling & previous mission experience

• companion / bachelor diploma in laptop generation, records systems, or different associated vicinity or equal artwork revel in/schooling
• three years of demonstrable ‘arms-on’ it art work revel in assisting and resolving various pc pc software software and hardware problems
• need to have firsthand enjoy assisting laptop computer systems in a windows/tcpip surroundings

Preferred qualifications- education & in advance venture revel in

• a+ certification
• mcse/mcp is a plus
• preceding it infrastructure experience in airline/airport environment

Abilties, licenses & certifications

• fashionable facts of all home windows based completely walking systems including home windows 10
• familiarity with workflow and with ticketing structures
• understanding of vpn connectivity and ability to troubleshoot troubles
• capacity to paintings independently and perform in a collaborative, team primarily based environment
• ought to be capable of raise at least 30 lbs

What you will get

• sense free to take gain of all that american airways has to provide:
• journey perks: ready to discover the arena? You, your own family and your buddies can gain 365 destinations on extra than 6,800 every day flights throughout our worldwide community. Fitness blessings: on day one, you’ll have get right of entry to on your health, dental, prescription and vision advantages to help you stay nicely. And that’s absolutely the begin, we additionally provide virtual physician visits, bendy spending bills and greater. Fitness applications: we want you to be the first-rate version of your self – that’s why our fitness packages offer you with all of the right equipment, belongings and assist you want. 401(okay) application: to be had upon hire and, relying on the workgroup, corporation contributions for your 401(k) software are available after 365 days. Additional benefits: different amazing advantages include our worker assistance application, pup insurance and discounts on lodges, cars, cruises and extra

.