American Express Jobs New York @ privatejobsmumbai

With the right support, people and businesses can make tremendous progress. When you join the Amex team, you’ll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for you with benefits, programs and changes that support you personally and professionally.

At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to support our company values ​​and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity, and in an environment where everyone can be seen, heard and felt. Join the Amex team and let’s lead the way together.

As a lead developer, you will be responsible for problem solving in large Linux and Java based SaaS environments. You will work directly with development, infrastructure, and support teams to resolve issues in this fast-paced business environment. Support services will span multiple data centers as you will be involved in supporting our platform in the US and EU.

Functions:

Investigate issues with our web-based business applications and various standalone applications

Documentation of procedures including support services for internal customers and end users

Contribute in writing and in person to root research meetings as part of process improvement

Operate and support a large SAAS platform based on Java and Linux

Participate in the development and testing of internal tools, scripts and other coding projects

Collaborate with peer teams to deliver high availability and best performance to customers

Troubleshoot customer issues with our application developers, support and QA teams

Review and analyze customer reported issues

Required skills:

Strong experience supporting products in a Saas environment with external customers

Analytical, structured and detail oriented approach to problem solving and troubleshooting

A working knowledge of the difference between programs depends on what the program is doing

An understanding of Java, an understanding of Groovy and/or Python is highly desirable

Experience with at least one RDBMS, preferably Oracle or Postgres, and relevant skills in writing SQL scripts

Working knowledge of industry standard formats, especially XML, CSV and JSON; This includes understanding character encodings such as UTF-8 and ISO-Latin 1

Familiarity with the concepts of hashing, symmetric encryption, public encryption and SSL/TLS

Basic understanding of common network infrastructure and topologies in standard web application environments

Knowledge of basic web technologies: HTML, CSS, JavaScript

Experience with Linux operating systems and command line operations

Technical Requirements:

Experience building API or web user interface. Experience in scalable and high quality environments supporting high business volumes. Understanding of the technical challenges and requirements of such environments. Experience developing and/or debugging mobile applications written in Objective-C for iOS and/or Java for Android.

Experience working with clients to explain complex technical concepts

Experience with the following application servers: WebLogic, WebSphere, Tomcat or JBoss

Experience with the following relational databases: Oracle, MySQL, SQL Server

It is known for noSQL databases.