American Express Hiring in Canada @Privatejobsmumbai(Senior Manager of Compliance)

by

American Express Hiring in Canada @Privatejobsmumbai(Senior Manager of Compliance)

 

Company Name:  American Express

Job Name: Senior Manager of Compliance

Salary: Can$ 20 – Can$ 30/Hour

Qualification:  Bachelor’s Degree

Location: Canada

American Express Hiring in Canada

Full Job Description

With the right support, individuals and organizations can make amazing advancements. When you join Team Amex, you become a part of a diverse, global workplace where everyone is dedicated to helping one another, our customers, and the communities in which we live. We’ll help you create a career journey that is unique and meaningful to you by providing benefits, programs, and flexibility that support you both personally and professionally. You will grow and learn in this environment.

At American Express, every employee has the opportunity to make a difference in the business’s success and will be honored for their contributions in terms of leadership, accomplishments, and impact. We will be successful as a team if we work together to uphold our corporate values and our compelling backing promise to consistently provide the best customer experience. And we’ll carry it out with the highest degree of integrity and in a setting where everyone is acknowledged, heard, and feels a sense of belonging.

Join Team Amex so that we can all lead the way.

 How do you envision yourself performing well in this role?

Other Jobs You May Be Interested In

  •  This position reports to the Chief Complaints and Regulatory Affairs Officer and the Head of Corporate Compliance and is responsible for the delivery of the Bank’s complaint handling program Office, regulatory relations, and compliance programs. The position will have three strategic facets: 1- Accountable for fully comprehending and adhering to all regulatory requirements, including analysis, reporting, and opportunities for process improvement related to escalated complaints; 2-.
  •  Deliver special compliance projects that are strategic for the market or international, closely coordinating with the Chief Compliance Officer. Manage regulatory interactions and submissions with federal, provincial, and international regulators as necessary, closely coordinating with the Chief Regulatory Affairs Officer.
  •  The position must contribute to the development and upkeep of an effective compliance regime and culture to manage compliance programs by local market legal and regulatory requirements and internal American Express policy. Additionally, the position will be in charge of overseeing a team of compliance specialists who are in charge of ensuring that the Bank complies with all applicable laws and has a robust compliance program. Strong partnerships with the operations, business, and leadership teams as well as oversight responsibilities are essential for the role’s efficient management of regulatory risk. The Senior Manager must consistently understand all internal expectations, legal obligations, and business procedures across all lines of business to manage and mitigate any risk.

 Responsibilities.

  •  responsible for ensuring that the Bank’s complaints handling program is sufficient, accurate, and implemented promptly. Both the general reporting requirements and the FCAC’s mandatory reporting requirements can be helped with in this way.
  •  Establishes the governance and procedures necessary to ensure accurate reporting to the FCAC, including implementing the necessary quality controls and obtaining the Chief Complaints Officer’s and the Bank’s leadership’s approval.
  •  Creating and implementing KRIs, smart monitoring, and putting in place programs for reporting and monitoring (i. e. Business Self Testing) to take care of the bank’s complaint handling program to decrease and mitigate complaints and risk to the bank.
  •  develops a framework for examining and analyzing different customer complaints (e. e., root cause analysis), corrective issues, action plans, procedural enhancements, or upgrades to Products / Services.
  •  Work on creating a cooperative relationship with regulators, ensuring that submissions are reviewed and submitted on time, and developing a process to track timely submissions (OSFI, FCAC, FINTRAC, and OPC as well as provincial regulators, and some global regulators as needed).
  •  Assisting in the creation of compliance programs in partnership with the business to continuously identify areas for improvement in business processes, product design, capabilities, or technologies, colleague training, and/or procedures to address common themes, is a requirement on unique projects given to the incumbent.
  •  A few examples of special compliance projects include creating and implementing policies and procedures to achieve compliance, identifying applicable legal compliance requirements and regulations, ensuring the proper compliance-related training programs are carried out, advising the company on compliance issues, and supporting regulatory requirements.
  •  As required, assume leadership in formulating and directing the execution of the Compliance Program’s goals. Regularly update program participants on its status.
  •  Maintain your familiarity with all relevant legal and regulatory requirements. Employ the knowledge of the General Counsel’s Office, audit, risk, or line of business specialists as required.
  •  the development of leadership and talent among people. Leading a team of 5–6 people in the recruitment, management, development, coaching, and inspiration of Compliance colleagues. Reviewing their performance and talent evaluations.

 Qualifications.

  •  at least three years in a comparable leadership position.
  •  a university degree in the relevant field, or an equivalent combination of education and experience. An advantage would be having a postgraduate degree or professional designation such as a JD, LLM, MBA, or another.
  •  a track record of inspiring and leading a team, implementing sustainable change, finding key resources, and building teams from scratch. demonstrated managerial experience.
  •  a data-driven leader who spots and seizes opportunities for automation to foster efficiency and change.
  •  the ability to efficiently collaborate and work with internal colleagues throughout the Enterprise.
  •  Experience managing large-scale initiatives that require collaboration with numerous business units and an understanding of technology implementation is advantageous.
  • Strong program and project management abilities; demonstrated track record of successfully managing numerous projects in a time-constrained environment.

It would be beneficial to have a thorough understanding of card operations, including their regulatory environment and customer service, credit, collections, fraud, new accounts, back office, and other areas.

  •  Strategic thinker with a track record of success who can prioritize tasks and implement long-term solutions to fill gaps and increase output.
  •  the ability to effectively collaborate with and influence stakeholders at all blue-box levels.
  •  Proven business savvy, including the ability to handle multiple tasks, work alone, and set priorities.
  •  Confidence in one’s ability to lead the initiative, create strategies, offer solutions, and inform stakeholders.
  •  independent judgment abilities that can be relied upon, along with the capacity to work well under time constraints and with change.
  •  possessing demonstrated business transformation and leadership skills, as well as project management, system capabilities, and analytical abilities.
  •  Only those who are selected for an interview will be contacted, though we appreciate all applications.

We give our employees and their families benefits and programs that promote their general well-being. We, therefore, give their physical, financial, and mental health a high priority at every stage of their lives. Among the advantages are:

  •  Competitive base pay is desired.
  •  incentives for good work.
  •  encouragement for financial stability and retirement.
  •  comprehensive (based on location) health, dental, vision, life, and disability benefits.
  •  Amex Flex offers a range of flexible work arrangements, including hybrid and virtual options.
  •  Depending on where you live, there may be policies for generously paid parental leave.
  •  Depending on the location, there are worldwide on-site wellness centers with nurses and doctors on staff that are free to access.
  •  We provide free, private counseling through our Healthy Minds program.
  •  possibilities for career advancement and training.
American Express Hiring in Canada @Privatejobsmumbai(Senior Manager of Compliance)