( Technical Support Specialist ) Disneyland Remote Jobs, Disney Jobs Work From Home @ Get Dream Job

Company Name: Disney

Job Name: Technical Support Specialist

Salary: $20-$30/Hour

Qualification: Graduation

Language:  English

Location: New York, USA

Job Description:

Activity summary:

Disney Theatrical institution

Technical help specialist

Disney Theatrical group is searching out a Technical help expert to sign up for their products crew. This position might be the number one assist touch for our products group’s point of sale systems which might be at our Broadway and West quit Theatres, and on our North American and uk excursions.  This function will provide both hardware and software program assist for our products institution.  Some paintings might be on web site and some work will be far off.  Flexibility around the production display instances at night time and weekends can be required within the occasion escalated assist is needed. A few journey may be required to help our excursions and global shops, but this position is broadly speaking located in big apple city in a hybrid work environment.

Obligations:

• Performing destroy/restoration on all factor of sale hardware (iPads, printers, scanners, credit score card machines, and so forth.)
• Running with our point of sale seller to paintings on any upgrades, bugs and breaks to our factor of sale software program
• Partnering with our network support Engineer to troubleshoot any connection issues with any of our factor of sale systems
• Retaining our fleet of credit score card machines, and making sure they securely connect with the internet
• Supporting issues with our backend inventory control software program
• Putting in place and installing new factor of sale structures and credit score card machines as wished
• Sourcing new equipment for replacing growing older hardware
• Oversee online store to make certain it’s far properly working for all US and uk sites; help shop managers with web site updates or payment problems
• Working with our products shop managers to improve sales on our on line stores
• Managing guide tickets with vendor to ensure timely updates and resolutions are taking vicinity
• Speaking to all retail groups at the theaters the status of open tickets and fixes
• Time table and attend meetings with third birthday party aid teams as needed to keep proper workings of all retail features at store level and lower back office techniques
• Presenting on-web page aid all through selling intervals while issues arise; watching selling intervals at our indicates to discover customer conduct to assist improve our income processes
• Constructing out additional infrastructure at our brick-and-mortar shops on Broadway and the West stop to assist expedite consumer interactions
• Operating with front of residence workforce contributors immediately to discover issues and enhancements to the factor sale machine

Competencies Required:

• Previous revel in working in retail or with point of sale software; help table revel in
• Speedy troubleshoot hardware and software troubles; capability to troubleshoot problems remotely
• Supplier management
• Works well in a group environment
• Simple know-how of networking and connection protocols (wireless, Bluetooth, and many others.)
• Publicity and understanding of on-line retail with the capability to quickly learn and execute
• Potential to understand enterprise manner from start to complete
• Sturdy verbal and written abilties; capability to build documentation
• Familiarity with Apple merchandise (iPads)
• Inquisitive technical nature
• Demonstrated dedication to valuing diversity and contributing to an inclusive working and getting to know surroundings

The hiring range for this position in big apple is $60,six hundred to $eighty one,290 in keeping with year based on a 40 hour work week. The amount of hours scheduled per week can also range based on enterprise needs. The bottom pay absolutely supplied will do not forget internal fairness and additionally may additionally range relying on the candidate’s geographic region, process-related knowledge, competencies, and revel in amongst other factors. A bonus and/or long-time period incentive gadgets can be supplied as part of the compensation package, similarly to the overall variety of scientific, economic, and/or other benefits, dependent on the extent and role supplied.

Approximately Disney Theatrical institution:

The Disney Theatrical group, a department of The Walt Disney Studios, is some of the international’s maximum a success commercial theatre organizations, producing and licensing live enjoyment productions and occasions around the globe. Its nine Broadway titles, which include the contemporary Broadway productions of The Lion King, Aladdin and this 12 months’s Frozen, had been visible with the aid of over one hundred sixty million theatergoers worldwide. The department also grants stay suggests through its license to Feld enjoyment, producer of Disney on Ice and wonder Universe live. Additionally, the department licenses full-length and junior and youngsters tailored titles for local, faculty and network theatre productions.

About The Walt Disney enterprise:

The Walt Disney organization, collectively with its subsidiaries and affiliates, is a main diverse worldwide circle of relatives entertainment and media employer with the following commercial enterprise segments: Disney amusement, ESPN, Disney Parks, and stories and products. From humble beginnings as a caricature studio in the Nineteen Twenties to its preeminent call in the amusement industry today, Disney proudly keeps its legacy of creating global-class memories and experiences for each family member. Disney’s memories, characters and stories reach consumers and visitors from every nook of the globe. With operations in extra than forty nations, our personnel and cast contributors work together to create entertainment studies that are each universally and locally cherished.

This function is with Buena Vista Theatrical group Ltd., that’s a part of a commercial enterprise we call Disney Theatrical organization.

Buena Vista Theatrical organization Ltd. Is an identical opportunity employer. Applicants will get hold of attention for employment without regard to race, colour, religion, intercourse, national foundation, sexual orientation, gender identification, incapacity or covered veteran reputation. Disney fosters a commercial enterprise way of life in which thoughts and choices from each person help us develop, innovate, create the best stories and be applicable in a unexpectedly converting international.

( Technical Support Specialist ) Disneyland Remote Jobs, Disney Jobs Work From Home @ Get Dream Job

Top 10 Tips for Interview:

1. Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say ‘Thank you to your interviewer’

( Technical Support Specialist ) Disneyland Remote Jobs, Disney Jobs Work From Home @ Get Dream Job

How to apply:

1. 1. All the eligible candidates can apply for This Job as mentioned below
   2. Read official notification carefully From the Official Website.
   3. Read Notification Carefully Before Apply.
   4. Fill The Application Form (Link Is Given Below)
   5. Attach Required Document and Passport Size Photo with Signature.
   6. Then Submit. Done.

( Technical Support Specialist ) Disneyland Remote Jobs, Disney Jobs Work From Home @ Get Dream Job