Job Description
Welcome to Walmart, a globally renowned retail giant committed to providing quality products and services to millions of customers worldwide. With a rich history and a dedication to innovation, Walmart continues to redefine the retail landscape. Join us in our mission to make a positive impact on the communities we serve.
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Position: Remote Customer Service Representative (Part-Time)
JOB DESCRIPTION:
Are you passionate about delivering exceptional customer service from the comfort of your home? Walmart is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this part-time role, you will play a crucial role in ensuring our customers have a seamless shopping experience.
RESPONSIBILITIES:
Customer Assistance: Respond promptly to customer inquiries, providing information, and resolving any issues or concerns with professionalism and courtesy.
Order Processing: Efficiently process customer orders, track shipments, and ensure timely delivery.
Product Knowledge: Stay informed about Walmart product offerings to assist customers in making informed purchasing decisions.
Communication: Effectively communicate with customers through various channels, including email and chat, ensuring a positive and memorable interaction.
Problem Resolution: Proactively identify and resolve customer challenges, escalating complex issues to the appropriate channels when necessary.
REQUIRED SKILLS:
Excellent Communication: Strong verbal and written communication skills are essential.
Customer-Focused: A passion for delivering exceptional customer service and ensuring customer satisfaction.
Tech-Savvy: Comfortable navigating digital platforms and quickly adapting to new technologies.
Problem-Solving: Ability to analyze situations, identify problems, and propose effective solutions.
Team Player: Collaborate effectively with team members to achieve common goals.
QUALIFICATIONS:
High school diploma or equivalent.
Prior customer service experience is a plus.
Availability for flexible working hours.
HOW TO APPLY:
If you are ready to be part of a dynamic team and contribute to Walmart legacy, please apply through our website.
(Work From Home Jobs Part Time) Walmart Work From Home jobs In Malaysia
