Web Chat Specialist – Remote Work – PM

Job Description – Web Chat Specialist – Remote Work

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As a Web Chat Specialist at Starbucks, you will be responsible for providing excellent customer service and support through online chat platforms. This position is fully remote, allowing you to work from the comfort of your own home in Seattle, Washington. This is a part-time, entry-level position with no prior experience required.

Responsibilities: –

Engage with customers through web chat to provide assistance, answer questions, and resolve issues – Maintain a high level of customer satisfaction by providing timely and accurate responses – Utilize creative problem-solving skills to address customer concerns and find solutions – Collaborate with team members to ensure a seamless customer experience – Keep accurate records of customer interactions and transactions – Stay up-to-date on product knowledge and promotions to provide accurate information to customers

Requirements: –

Confident and motivated attitude – Strong written communication skills – Ability to think creatively and solve problems efficiently – Basic computer skills and proficiency with online chat platforms – Ability to work independently and manage time effectively

Benefits: –

Free accommodation for remote work – Flexible work schedule – Free food and beverage perks – Opportunities for personal and professional growth

Equal Opportunity Statement: Starbucks is an equal opportunity employer and is committed to creating a diverse, inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities for all employees and applicants for employment.

Join the Starbucks team as a Web Chat Specialist and be a part of a company that values creativity, problem-solving, and providing exceptional customer service. Apply now for this exciting opportunity!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

Flexible

Benefits & Perks

This job has the following benefits:

Remote work flexibility