Microsoft Customer Support Jobs In UK
Hiring Organization: Walmart Customer Support
Post Name: Customer Service
Qualification: Bechelor Degree
Experience: 2 Years
Work Hours: 8 Hours
Salary: £30 – £40/Hour
Location: United Kingdom
Job Summary:
We are seeking a reliable and hardworking individual to join our team as an Online Support Officer at Walmart in London, England. As an Online Support Officer, you will be responsible for providing exceptional customer support to online shoppers, ensuring a seamless shopping experience. Walmart Customer Support Jobs In UK
Responsibilities:
1. Respond promptly and efficiently to customer inquiries via live chat, email, or phone, addressing any questions or concerns they may have.
2. Maintain a high level of product knowledge to assist customers with product-related queries.
3. Process customer orders, ensuring accurate and timely order management and fulfillment.
4. Collaborate with cross-functional teams to resolve customer issues and escalations.
5. Monitor and review customer feedback, identifying areas for improvement and implementing necessary changes to enhance the customer experience.
6. Maintain a comprehensive understanding of online platforms, systems, and processes to troubleshoot technical issues reported by customers.
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7. Assist in updating and managing product listings on the online platform.
8. Proactively identify potential issues or trends affecting customer satisfaction and recommend solutions to management.
9. Support the implementation of promotional campaigns and initiatives to drive online sales.
10. Stay updated on industry trends and best practices to provide valuable insights and suggestions for continuous improvement
Requirements:
1. Minimum of 3 years of experience in a customer service or support role.
2. Excellent written and verbal communication skills.
3. Demonstrated reliability and a strong work ethic.
4. Ability to work collaboratively within a team and effectively cooperate with cross-functional departments.
5. Extreme attention to detail and strong organizational skills.
6. Familiarity with online shopping platforms and processes.
7. Proficiency in using customer support software and tools.
8. Ability to quickly learn new systems and processes.
9. Availability to work flexible hours, including evenings and weekends.
10. Must be legally eligible to work in the UK. Personal Walmart Customer Support Jobs In UK
Traits:
1. Reliable: Demonstrated ability to consistently meet deadlines and fulfill responsibilities in a dependable manner.
2. Hardworking: Willingness to put in the effort and go the extra mile to deliver exceptional customer service.
Soft Skills:
1. Cooperation: Ability to work collaboratively with team members and other departments to achieve common goals.
2. Attention to Detail: Strong focus on accuracy and precision in all work tasks.
Benefits:
1. Travel and spending expenses: Reimbursement of travel expenses incurred while performing job-related activities.
2. Gym membership: Access to a gym facility for maintaining a healthy work-life balance.
3. Training and professional development: Opportunities to enhance skills and further career growth through training programs and professional development initiatives.
Working Environment: At Walmart, we believe in injecting a sense of joy and vibrancy into the work environment, creating a positive and motivating atmosphere for our employees. Walmart Customer Support Jobs In UK
Equal Opportunity Statement:
Walmart is an equal opportunity employer and is committed to promoting diversity and inclusion in our workplace. We encourage applications from candidates of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status prohibited by law. Walmart Customer Support Jobs In UK
Microsoft Customer Support Jobs In UK
