Job Description
We are looking to add an exceptional member to their team of virtual assistants and intake coordinators. The ideal candidate will be in school for counseling, psychology or social work and/or have experience in medical or behavioral health settings. Part time work, flexible hours – create your own schedule to work around your classes and social life.
Responsibilities:
Answer telephone, relay messages, and provide information when necessary
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Respond to emails from potential clients
Schedule and confirm patient appointments
Create electronic charts for new patients
Navigate our easy-to-use EHR/EMR called Simple Practice (prior experience is highly preferred)
Maintain administrative spreadsheets
Adhere to HIPAA guidelines and other confidentiality regulations
Attend staff meetings, as needed
Collaborate and communicate with therapists, other admin staff, and owners
Perform other related duties & responsibilities as assigned
Additional Qualifications:
Must be able to work independently and efficiently, as well as part of a team Exceptional organizational skills and attention to detail
Excellent oral and written communication skills
Must have working knowledge of Google Workspace
The ability to easily learn our behavioral health EHR called Simple Practice
Flexibility to handle multiple tasks each day
Ability to manage confidential information with sensitivity and discretion (in a HIPAA-compliant way)
Virtual Assistant / Entry level (Remote) In Malaysia
