South Airlines Remote Customer Service Rep – Work from Home – PM
Join our dynamic team as a Remote Customer Service Representative for South Airlines! As a key member of our customer service team, you ll be the friendly voice that assists our valued passengers with inquiries, reservations, and general support. This is a work-from-home position, allowing you to contribute to our success from the comfort of your own space.
Responsibilities:
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with booking, changing, and canceling reservations.
- Provide information about flight details, policies, and procedures.
- Resolve customer issues and complaints with empathy and efficiency.
- Collaborate with other departments to ensure seamless customer experiences.
Requirements:
- Excellent communication skills, both written and verbal.
- Previous customer service experience preferred.
- Ability to work independently and remotely.
- Strong problem-solving skills and attention to detail.
- Familiarity with airline industry practices is a plus.
Conditions:
- This is a remote position, and candidates must have a dedicated and quiet workspace.
- Flexibility with work hours, including evenings, weekends, and holidays.
- Must have a reliable internet connection and a suitable computer setup.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing support.
- Employee travel discounts on South Airlines flights.
- Health and wellness benefits package.
- Opportunities for career growth within the company.
If you think this role describes you, we would love to hear from you. Apply now to join our team!
