Job Description
At Chewy, we are passionate about pets and committed to delivering the highest quality products to pet parents around the world. Our mission is to make pet owners’ lives easier, and we are the leading online retailer of pet food and other pet-related products. Chewy provides a convenient and personalized shopping experience, with a wide selection of products and outstanding customer service. Join us in our mission to provide exceptional care for our customers and their furry friends.
Other Jobs You May Be Interested In
- Freelance Software Developer – The Elite Job, Bangalore In Malaysia
- Earn money online without investment by typing job In Malaysia
- work from home Night Shift Live Monitoring Specialist In Malaysia
- Legitimate work from home Client Expansion Specialist In Malaysia
- Opportunity For Fresher For Work From Home In Malaysia
- Admin assistant Job In Malaysia
- Content Development Specialist (Work from Home) In Malaysia
- Remote Data Entry Operator at Amazon In Malaysia
- Digital Marketing work from home job In Malaysia
- Immediate Hiring Work From Home Jobs In Malaysia
- Data Entry Specialist – Work from Home (Freshers Welcome) In Malaysia
- Virtual Assistant at The Elite Job – Canadian Remote Jobs In Malaysia
- Content Writer (Work from Home) In Malaysia
- Amazon Jobs – Virtual Shipping and Delivery Support Associate In Malaysia
- Cognizant Off Campus Hiring Fresher For Process Executive In Malaysia
- Online Jobs For Teens In Malaysia
- Account Executive In Malaysia
- Part-Time Remote Customer Support Specialist In Malaysia
- Customer Support Specialist (Remote) – Chewy In Malaysia
- AppleCare Advisor In Malaysia
- Virtual Tech Support Manager – Fresher and Experienced In Malaysia
Position: Remote Customer Service Representative
About the Role
Are you a pet lover with a passion for helping others? Chewy is looking for dedicated and enthusiastic individuals to join our team as Remote Customer Service Representatives. In this work-from-home position, you will play a vital role in ensuring our customers have an exceptional shopping experience. You’ll assist pet owners with their inquiries, offer product recommendations, and resolve any issues they may encounter, all while working from the comfort of your home.
Responsibilities
Respond to inbound customer inquiries through phone, chat, and email.
Provide personalized assistance to customers, guiding them through their shopping experience.
Offer product recommendations based on customer needs.
Resolve customer issues and concerns promptly and professionally.
Utilize our knowledge base and resources to provide accurate and helpful information.
Maintain a high level of customer satisfaction by exceeding customer expectations.
Collaborate with team members to achieve performance goals and targets.
Qualifications
A passion for pets and a genuine interest in their well-being.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and a desire to help others.
Self-motivated and capable of working independently in a remote setting.
Ability to navigate multiple computer systems and applications simultaneously.
High school diploma or equivalent.
Previous customer service experience is a plus but not required.
Why Choose Chewy
Competitive compensation package with performance-based bonuses.
Full-time and part-time positions available, offering flexible scheduling.
Comprehensive benefits, including medical, dental, and vision.
Employee discounts on pet products.
Opportunities for career growth and advancement within Chewy.
A supportive and inclusive company culture that values teamwork and personal development.
If you are a pet enthusiast who thrives on delivering exceptional customer service and enjoys working from the comfort of your own home, we want to hear from you! Join the Chewy team and be part of a company that shares your passion for pets and your commitment to customer satisfaction.
Apply today to embark on a rewarding journey with Chewy and help us make the world a better place for pets and their owners.
To apply, please visit our careers page at Chewy Careers.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.
Remote Customer Service Representative at Chewy In Malaysia
