(Part-Time) DHL Remote Customer Service Assistant – Hiring Now

(Part-Time) DHL Remote Customer Service Assistant – Hiring Now

Join our dynamic team at DHL as a Remote Customer Service Assistant, where you’ll be the frontline representative providing exceptional customer support. As part of our global logistics company, you’ll have the opportunity to interact with customers from diverse backgrounds, resolving inquiries, and ensuring their experience with DHL is seamless.

What You Will Do:

Respond promptly to customer inquiries via phone, email, and chat in a professional and courteous manner.
Assist customers with tracking shipments, providing delivery updates, and addressing any concerns or issues.
Process orders, returns, and refunds efficiently and accurately.
Collaborate with internal teams to resolve complex customer issues and escalate as necessary.
Maintain accurate records of customer interactions and transactions.
Requirements:

Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Prior experience in customer service or related field preferred.
Proficiency in computer navigation and Microsoft Office Suite.
Ability to multitask and prioritize in a fast-paced environment.
Flexible schedule with availability to work evenings and weekends.
Opportunity Benefits:

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Flexible part-time hours allowing for work-life balance.
Remote work opportunity, providing flexibility and convenience.
Comprehensive training and ongoing support to enhance your skills.
Competitive compensation package.
Opportunity for growth and advancement within a global industry leader.
Join DHL’s team of dedicated professionals and embark on a rewarding career path in customer service. Apply now to become a valued member of our team!

(Part-Time) DHL Remote Customer Service Assistant – Hiring Now

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