Full Job Description
The Rothenberg Law Firm (injurylawyer.com) is looking for an Intake Specialist. In this position you handle inbound calls and inquiries from clients contacting the firm regarding a potential injury case. You obtain detailed information regarding the incident so it can be reviewed by an attorney. It’s the responsibility of the Intake Specialist to gather very specific details based on the type of incident being reported.
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Specialists also follow-up with all clients regarding next steps and work with co-counsel to ensure all clients have an excellent customer experience with our firm.
If you’re interested in learning all about personal injury law and want to work with a family owned and operated law firm, this could be the perfect fit for you.
Requirements:
- Customer Service Experience
- Excellent Telephone Etiquette
- Ability to Multitask and Handle Competing Priorities
- Computer Proficiency
- Detail Oriented
- Salesforce Experience a Plus
- Legal Experience a Plus
- Ability to Speak Fluent Spanish a Plus
Job Type: Full-time
Pay: $43,547.00 – $47,285.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Afternoon shift
- Monday to Friday
- Morning shift
- Night shift
Experience:
- Customer Service: 2 years (Preferred)
Work Location: Remote
