Job Description
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive on a contractual basis. This role is particularly suitable for those who thrive in a work-from-home environment and are passionate about delivering excellent customer service.
Responsibilities:
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Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide accurate information regarding our products/services to customers.
Resolve customer issues and complaints in a timely and effective manner.
Collaborate with other departments to ensure a seamless customer experience.
Maintain a thorough understanding of company products/services and industry trends.
Required Skills:To excel in this role, you should possess the following skills:
Excellent communication skills, both written and verbal.
Strong problem-solving abilities.
Customer-centric mindset with a focus on delivering high-quality service.
Ability to work independently and meet performance targets.
Proficient in using customer service software and tools.
Contract Details:This is a contractual position with the potential for extension based on performance. The Elite Job is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.
How to Apply:If you are enthusiastic about providing exceptional customer service and meet the requirements outlined above, please submit your resume and a cover letter detailing your relevant experience to us.
Join The Elite Job and be a part of a team that values innovation, excellence, and a commitment to customer satisfaction. We look forward to welcoming the newest member of our customer service team!
Customer Service Executive (Contract) – Good for Work from Home In Malaysia
