Job Description
The Elite Job is a renowned company at the forefront of IT with a strong commitment to providing exceptional IT. Our dedication to excellence has positioned us as a leader in the industry, and we take pride in fostering a dynamic and collaborative work environment.
Job Description: Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced and dynamic work environment? The Elite Job is seeking a Customer Care Representative to join our team and contribute to our commitment to excellence.
Responsibilities:
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Respond promptly and professionally to customer inquiries via phone, email, and live chat.
Provide accurate information about our products/services and address customer concerns.
Assist customers in navigating our platforms and resolve any issues they may encounter.
Collaborate with internal teams to ensure timely resolution of customer queries.
Maintain a thorough understanding of company products/services to effectively address customer needs.
Keep detailed records of customer interactions and transactions.
Required Skills:
Exceptional communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Empathy and a customer-centric approach to handling inquiries.
Proficient in using customer service software and other relevant tools.
Previous experience in customer service or a related field is a plus.
How to Apply:If you are enthusiastic about providing top-notch customer service and want to be part of a dynamic team at The Elite Job, please submit your resume and a cover letter detailing your relevant experience. Visit The Elite Job Careers Page to apply.
Join us at The Elite Job, where your passion for customer care meets a rewarding career!
Customer Care Representative In Malaysia
