Job Description
Scalesforth is a dynamic and innovative company known for its excellence in content management and online engagement. As a leading player in the digital landscape, Scalesforth is committed to delivering high-quality services to clients across various industries. With a strong emphasis on creativity and collaboration, we take pride in maintaining a vibrant work environment that fosters professional growth and success.
Position: Content Moderator
Company: Scalesforth
Job Overview:
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Scalesforth is seeking a dedicated and detail-oriented Content Moderator to join our team. As a Content Moderator, you will play a pivotal role in maintaining the integrity of our online platforms by ensuring that user-generated content aligns with our community guidelines and standards. Your expertise will contribute to creating a safe and engaging digital space for our users.
Key Responsibilities:
Review and moderate user-generated content on various digital platforms, including social media, forums, and websites, according to established guidelines.
Identify and escalate content that violates community standards, ensuring a positive and respectful online environment.
Collaborate with cross-functional teams to develop and refine content moderation policies as needed.
Provide timely and constructive feedback to users regarding content violations and necessary actions.
Stay updated on industry trends and best practices related to content moderation and online engagement.
Maintain accurate records of content moderation activities and prepare reports as required.
Required Skills and Qualifications:
Strong written and verbal communication skills in English.
Attention to detail and the ability to analyze content for adherence to guidelines.
Familiarity with social media platforms, online forums, and digital content trends.
Ability to make decisions quickly and effectively, especially in sensitive or high-pressure situations.
Excellent problem-solving skills and the capacity to adapt to evolving content landscapes.
Prior experience in content moderation or a related field is a plus.
Bachelor’s degree in a relevant field (e.g., Communications, Marketing, Psychology) is preferred.
How to Apply:
If you are a proactive and responsible individual with a passion for maintaining positive online communities, we encourage you to apply for this exciting opportunity. Please submit your updated resume, a cover letter outlining your relevant experience, and any additional information that showcases your suitability for the role.
Location
content moderation In Malaysia
