Carnival Work From Home Jobs (Customer Service, Entry Level)

Job Responsibilities: SHORESIDE SUPPORT SPECIALIST

Salary: $25-35/Hour

Company: Carnival Cruise Line

Location: North Carolina, USA

Educational Requirements: Associate Degree

Full Job Description:-

The Shoreside Support Specialist have to be multifaceted with a myriad of capabilities starting from operational layout information to direct management and education experience. As a relied on advisor, they overview strategies/methods and help in enforcing answers that boom the productiveness and performance in any respect 20 domestic and seasonal ports.  This group member steps withinside the location of CCL Regional Managers, to offer operational oversight of over 500 marketers throughout a couple of locations. As a backup to our Shoreside Support Supervisor, the Specialist could be anticipated to correctly take part in unique projects, lead abnormal operations and could guide the increase and improvement of carrier issuer assets thru growing and handing over trainings and exceptional guarantee checks. Carnival Work From Home Jobs (Customer Service, Entry Level)

Carnival Work From Home Jobs (Customer Service, Entry Level)

Essential Functions:

  • As steward of our brand, the SSS will preserve supplier and in-residence groups responsible to make sure new strategies are being carried out always and correctly. Upon finishing exceptional guarantee visits at any of our 20 domestic ports, they may be anticipated to take their learnings and construct education content, in addition to general running methods, as a reaction to lacking or wrong operational features. Through their observations, they may offer guidelines for standardization and improvement.
  • As a leader, the Specialist gives strategic, logistical, and on-webweb page guide in the course of rollouts of unique projects, machine enhancements, seasonal/new start-ups, unique sailings, dry-docks, and abnormal operations. While onsite, they may workout discretion over daily operations, in a management capacity. Including, however now no longer confined to, reassigning agent responsibilities, converting features of the operation to resolve visitor glide bottlenecks, taking disciplinary movement towards carrier issuer personnel while needed.
  • The Shoreside Specialist may also be anticipated to searching for out and impact additives of prison and operational our bodies of work. These can also additionally consist of the Guest Cruise Ticket Contract, IT capability necessities for embark/debark equipment and partnering with a matrix of Guest Ports Services management for street mapping exercises. Carnival Work From Home Jobs (Customer Service, Entry Level)
  • Maintains duty for the well timed submission of incident reviews and compliance items (i.e. skimming prevention, sensitivity education), further to profit-sharing tracking (i.e. mobility gadget rental) even as handling the respective report repositories.
  • Assist the education group to keep the integrity of education materials, education schedules, technical gadget, and vital hardware required for education purposes.
  • Serves as an operational concern count number expert (SME) and gives guide to Guest Port Operations, Training, and New Initiatives group in any vital research, records gathering, and evaluation initiatives.
  • Serve as a backup in handling on line staggered check-in home windows for all ports and add templates/changes, as needed.

Qualifications:

  • Associate’s Degree in Hospitality/ Business Administration
  • 1+ years of shoreside operations experience, ideally withinside the journey industry. Must have validated music report of a hit embarkation and debarkation experience related to huge visitor populations.

Carnival Work From Home Jobs (Customer Service, Entry Level)

Knowledge, Skills and Abilities:

  • Proficiency in Microsoft Word, Excel, Outlook, and Power point
  • Must own terrific organizational, interpersonal, and verbal exchange capabilities, terrific command of the English language, each written and verbal
  • sturdy interest to element and terrific customer support capabilities, Carnival Work From Home Jobs (Customer Service, Entry Level)
  • capable of work correctly in a multi-tasked, fast paced environment, beneathneath tight deadlines
  • have the ability to research and solve troubles independently

Benefits:

At Carnival, your general rewards bundle is an awful lot more than your base revenue. All non-income roles take part in an annual coins bonus program, at the same time as income roles have an incentive plan. Director and above roles can also be eligible to take part in Carnival’s discretionary fairness incentive plan. Plus, Carnival offers complete and modern advantages to fulfill your needs, which include:

Other Jobs You May Be Interested In

  1. Health Benefits:
    • Cost-powerful medical, dental and imaginative and prescient plans
    • Employee Assistance Program and different intellectual fitness sources
    • Additional packages consist of the agency paid period lifestyles coverage and incapacity coverage
  2. Financial Benefits:
    • 401(k) plan that consists of an agency match
    • Employee Stock Purchase Plan
  3. Paid Time Off
    • Holidays – All complete-time and part-time advantages personnel get hold of days off for 7 agency-huge holidays, plus a further floating excursion to be taken at the worker’s discretion.
    • Vacation Time – All complete-time personnel on the supervisor and under degree begin with 14 days/year; director and above degrees begin with 19 days/year.  Part-time with advantages personnel get hold of day off primarily based totally on the number of hours they work, with at least eighty-four hours/year.  All personnel benefit from extra holiday time with similar tenure.
    • Sick Time – All complete-time personnel get hold of eighty hours of ill time every year.  Part-time with advantages personnel get hold of day off primarily based totally on the number of hours they work, with at least 60 hours every year.
  4. Other Benefits
    • Complementary stand-through cruises, worker reductions on showed cruises, plus unique fees for own circle of relatives and friends
    • Personal and expert mastering and improvement sources which include training reimbursement
    • On-web website online preschool program, well-being middle, and fitness sanatorium at our Miami campus

Carnival Work From Home Jobs (Customer Service, Entry Level)

About Us

In addition to different duties/functions, this function calls for complete dedication and aid in selling a moral and compliant culture. More specifically, this function calls for integrity, honesty, and respectful remedy of others, in addition to a willingness to talk up once they see misconduct or have concerns.

Carnival Corporation & Plc is a worldwide cruise agency and is certainly considered one of the most important holiday organizations in the world. Our portfolio of main cruise manufacturers consists of Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line inside the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our personnel must be liable for all actions. We take into account the surroundings in all elements of our enterprise and feature an obligation to position protection and sustainability first. We stay and percentage a fantastic mindset that’s primarily based on fostering surroundings of inclusion, trust, a willingness to listen, openness and integrity. Carnival Work From Home Jobs (Customer Service, Entry Level)

Carnival Work From Home Jobs (Customer Service, Entry Level)

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

  1. Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
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  3. Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
  4. Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
  5. Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
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