Aetna Career Customer Service Rep – Work From Home – PM
Description
Aetna, a subsidiary of CVS Health, is a leading health insurance company committed to providing individuals and communities with high-quality healthcare solutions. With a focus on innovation and customer-centric services, Aetna strives to make a meaningful impact on people’s lives. Join our team and be part of a dynamic environment dedicated to improving health outcomes.
Responsibilities:
• Respond promptly to customer inquiries, demonstrating empathy and professionalism.
• * Effectively resolve customer issues and concerns, ensuring a positive customer experience.
• * Utilize various communication channels, including phone and online, to assist customers with their needs.
• * Stay informed about Aetna products and services to provide accurate information to customers.
• * Collaborate with team members and cross-functional departments to enhance overall customer satisfaction.
• Required Skills:
• Strong communication skills, both verbal and written.
• * Exceptional customer service and interpersonal abilities.
• * Ability to work independently and efficiently from a remote environment.
• * Proficient in using technology and navigating multiple systems simultaneously.
• * Problem-solving skills with a customer-centric mindset.
• Benefits:
• * Competitive salary
• * Comprehensive health and wellness programs
• * Work-from-home flexibility
• * Career development opportunities
• * Collaborative and inclusive company culture
• Join Aetna Career and be a part of a team that is dedicated to improving healthcare experiences for individuals across the nation. Apply now and contribute to our mission of creating a healthier world
