About the position

The Part-Time Collections Evening position at Radius Global Solutions involves working as a Collector/Call Center Agent, primarily focused on customer service and collections. This role is designed for individuals who are self-driven and goal-oriented, with a strong emphasis on effective communication and negotiation skills. The position offers the flexibility of working from home and provides opportunities for unlimited income based on performance.

Responsibilities

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Engage with customers to assist with collections and resolve inquiries.
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Utilize effective negotiation skills to achieve collection goals.
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Maintain a high level of customer service throughout interactions.
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Follow up on outstanding accounts and provide updates to customers.
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Participate in required training sessions and adhere to the training schedule.

Requirements

Previous experience in Customer Service, Retail, Call Centers, Collections, Sales, or Telemarketing.
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Proven ability and desire to help people.
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Excellent listening and negotiation skills with a customer service focus.
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Engaging and enthusiastic personality.
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Confident, clear, and effective communication style.
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Organized, self-driven, and goal-oriented.
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Keyboard proficiency and computer literacy.
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High School Diploma or GED is required.

Nice-to-haves

Bilingual candidates are a plus!

Benefits

Work from home flexibility.
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Unlimited income potential based on performance.