Job Description
At The Elite Job, we take pride in providing exceptional temporary staffing solutions to businesses across various sectors. With a proven track record of excellence, we’ve become a trusted partner for companies seeking top-tier talent. As we continue to expand, we are looking for a Temporary Customer Service Representative to join our dynamic team in Brooklyn, NY.
Job Summary:
Are you a customer-centric professional with excellent communication skills and a passion for delivering top-notch service? If so, The Elite Job has the perfect opportunity for you. We are seeking a Temporary Customer Service Representative to assist our clients and maintain our high standards of customer satisfaction.
Key Responsibilities:
Customer Support: Provide exceptional customer service by responding to inquiries, resolving issues, and addressing customer needs promptly and professionally.
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Communication: Effectively communicate with customers through various channels, including phone, email, and chat, ensuring a positive customer experience.
Product Knowledge: Gain an in-depth understanding of our clients’ products and services to provide accurate information and assistance to customers.
Problem Solving: Identify and resolve customer concerns, escalating complex issues when necessary to ensure swift resolution.
Documentation: Maintain accurate records of customer interactions and transactions, documenting details and outcomes for reference.
Team Collaboration: Collaborate with colleagues and other departments to streamline processes and improve overall customer service quality.
Required Skills:
To succeed in this role, you should possess the following skills:
Communication: Exceptional verbal and written communication skills are essential to interact effectively with customers and team members.
Customer Focus: A strong commitment to delivering excellent customer service and a dedication to exceeding customer expectations.
Problem-Solving: Ability to analyze situations, identify solutions, and make decisions to resolve customer issues.
Adaptability: Flexibility to handle a variety of tasks and adjust to changing priorities in a fast-paced environment.
Technical Proficiency: Basic computer skills and the ability to learn and navigate software used for customer support.
Attention to Detail: Meticulous attention to detail when documenting customer interactions and managing data.
Teamwork: A willingness to collaborate with colleagues and contribute to a positive team environment.
How to Apply:
If you are a dedicated customer service professional ready to make an impact, we encourage you to apply for this Temporary Customer Service Representative position with The Elite Job. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are the ideal candidate for this role.
Join our team and be part of a company that values its employees and the customers we serve. The Elite Job is an equal opportunity employer, and we welcome candidates of all backgrounds to apply.
Temporary Customer Service Representative, Brooklyn, NY In Malaysia
