Job Description
Yelp is a leading online platform that connects people with great local businesses. Our mission is to help people find the best in local services and products, with a strong emphasis on promoting local businesses and ensuring consumer trust. We provide a platform for users to read and write reviews, and our goal is to make life better for people through smart, social, and simple ways. At Yelp, we are dedicated to creating a vibrant, inclusive, and supportive community for both our users and employees.
Job Description: Content Moderator at Yelp (Remote)
Job Overview:Are you passionate about maintaining a safe and respectful online environment while ensuring a seamless user experience? Yelp is looking for a Content Moderator to join our dynamic team, working remotely to uphold the integrity and quality of content on our platform.
Key Responsibilities:
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Content Moderation: Review and moderate user-generated content, including reviews, photos, and other forms of user submissions, to ensure they align with our content guidelines and community standards.
Policy Enforcement: Enforce content policies and guidelines consistently, making decisions that uphold Yelp commitment to quality, accuracy, and user trust.
User Support: Respond to user inquiries and concerns regarding content moderation, offering assistance and clarification where necessary.
Quality Assurance: Ensure the accuracy and reliability of business information, categories, and attributes on Yelp platform.
Reporting and Documentation: Maintain detailed records of content moderation actions and escalate issues as needed to the appropriate teams.
Required Skills:
Excellent Communication: Proficient written and spoken English to effectively communicate with users and internal teams.
Attention to Detail: Meticulous and detail-oriented in content review to ensure compliance with guidelines.
Problem-Solving: Ability to make well-informed decisions while adhering to established policies and standards.
Adaptability: Willingness to learn and adapt in a fast-paced, evolving environment.
Remote Work Skills: Self-motivated, organized, and capable of working independently while meeting targets and deadlines.
Why Yelp:
Be part of a dynamic, innovative team that is shaping the way people connect with local businesses.
Join a company committed to fostering a diverse, inclusive, and welcoming workplace.
Work remotely, allowing for a flexible work-life balance.
Access to professional development and growth opportunities within the organization.
If you are ready to contribute to an organization that values user trust and quality content, while enjoying the flexibility of remote work, apply today to become a Content Moderator at Yelp. Your role will play a crucial part in maintaining the Yelp community integrity and ensuring a positive user experience. Join us in connecting people with great local businesses!
Content Moderator at Yelp (Remote) In Malaysia
