Job Description
Flex is a dynamic and innovative company dedicated to providing exceptional customer service solutions. With a strong commitment to flexibility and excellence, we are seeking talented individuals to join our team as Outbound Call Center Representatives for our Evening/Night shift. As part of Flex, you will have the opportunity to work remotely and contribute to our mission of delivering top-notch customer experiences.
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Job Description: Are you a night owl with excellent communication skills? Do you thrive in a fast-paced environment where your performance directly impacts success? If so, we want you to join our team as an Outbound Call Center Representative for our Evening/Night shift. In this role, you will play a crucial part in reaching out to our valued customers and ensuring their needs are met. Your responsibilities will include:
Key Responsibilities:
Outbound Calls: Make outbound calls to customers to provide information and assistance.
Customer Engagement: Engage with customers in a professional and courteous manner, addressing their inquiries and concerns.
Product Knowledge: Maintain a strong understanding of our products and services to effectively communicate with customers.
Data Entry: Accurately record customer information and interactions in our database.
Achieve Targets: Meet and exceed performance targets and goals.
Requirements:
Excellent Communication: Exceptional verbal and written communication skills in English.
Customer-Focused: A passion for providing outstanding customer service.
Adaptability: Ability to work during evening and night shifts.
Tech-Savvy: Comfortable using computer systems and data entry.
Team Player: Collaborative and able to work in a team-oriented environment.
Benefits:
Competitive compensation
Opportunities for career advancement
Comprehensive training program
Work from the comfort of your home
Supportive team environment
How to Apply: If you are enthusiastic about delivering exceptional customer experiences and meet the requirements listed above, we encourage you to apply for this exciting opportunity with Flex. Please submit your resume and a brief cover letter detailing your relevant experience and why you are interested in joining our team.
Join Flex and become part of a company that values its employees and is dedicated to excellence in customer service. Apply today and embark on a rewarding career journey with us!
Outbound Call Center Representative (Evening/Night Shift) In Malaysia
