Job Description
The Elite Job is a renowned name in the restaurant industry, dedicated to delivering unparalleled dining experiences to our valued customers. With a passion for excellence, we take pride in offering a diverse menu of delectable cuisines served with the utmost care and attention.
Position Overview:We are seeking a dynamic and customer-oriented Customer Service Executive to join our dedicated team. As a Customer Service Executive at The Elite Job, you will play a pivotal role in ensuring our patrons receive exceptional service throughout their dining journey.
Key Responsibilities:
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Greet and welcome guests with a warm and friendly demeanor as they enter the restaurant.
Assist customers in making reservations and guide them to their tables.
Provide menu recommendations and take accurate food and beverage orders.
Ensure prompt and efficient service, maintaining a keen eye on customer needs.
Handle customer inquiries, complaints, and feedback professionally and effectively.
Collaborate with the kitchen and bar staff to ensure timely delivery of orders.
Maintain a clean and organized dining area, adhering to hygiene and safety standards.
Process payments and handle cash transactions accurately.
Uphold our commitment to exceptional customer service and satisfaction.
Qualifications:
Previous experience in a customer service role, preferably in the restaurant industry.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment while maintaining a positive attitude.
Strong multitasking and problem-solving abilities.
Knowledge of restaurant operations and menu items.
Flexibility to work evenings, weekends, and holidays as required.
Benefits:
Competitive salary with performance-based incentives.
Opportunities for career growth and advancement.
Staff meals and discounts on dining at The Elite Job.
A supportive and inclusive work environment.
How to Apply:If you are passionate about delivering exceptional customer service and want to be part of a team that takes pride in creating memorable dining experiences, we invite you to join The Elite Job family. Please send your resume and a brief cover letter outlining your relevant experience.
At The Elite Job, we value diversity and are an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Join us in our mission to provide unmatched hospitality and culinary delights to our cherished customers. Your journey towards a rewarding career starts here!
Customer Service Executive In Malaysia
