Online Customer Service Jobs Work From Home in Malaysia

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: RM35-RM45
Location: Malaysia
Company : American Express

Jobs Description:

Online Customer Service Jobs Work From Home in Malaysia

American Express welcomes you to share your resume so you can be considered for future Client Care Proficient (English speaker) open doors in the Kuala Lumpur office.

Areas of chances might incorporate

Correspondence Methods
Using time effectively
Close to home Development
Flexibility
Exceeding all expectations

Obligations:

Convey top notch client assistance, while answering client’s requests and concerns through calls either for the US or Singapore market.
Construct significant associations with our clients through a consultative methodology, figuring out their current and future requirements, giving first contact goal and arranging a positive result for the client and American Express.
Survey our clients’ necessities and propose/advance elective items or administrations.
Meet and surpass quality objectives, consistence guidelines and efficiency targets.
Explore PC frameworks and applications to support our clients and empower them to maximize our on the web and versatile stages.
Archive fundamental data, for example, installment subtleties, client’s difference in subtleties, change of address and travel notices.
Re-focus on and adjust to a consistently evolving climate.

Capabilities:

Other Jobs You May Be Interested In

Conversant in English (verbal and composed) areas of strength for with abilities.
Least 1 year of client support insight.
Emphaticness to deal with troublesome discussions.
Incredible exchange, affecting and creativity abilities.
Basic, scientific, and ground breaking with critical thinking abilities, and solid scrupulousness.
Show individual greatness by staying positive in tough spots.
Show an enthusiasm to serve by conveying remarkable help in each collaboration with our clients.
The capacity and versatility to work in a speedy and dynamic climate as well as perform various tasks, utilizing numerous frameworks and computerized devices.
Capacity to deal with an all day, every day pivoting program.

We back our partners and their friends and family with advantages and projects that help their all encompassing prosperity. That implies we focus on their physical, monetary, and psychological wellness through each phase of life.

Benefits include:

Serious base compensations
Extra motivations
Support for monetary prosperity and retirement
Exhaustive clinical, dental, vision, disaster protection, and handicap benefits (contingent upon area)
Adaptable working model with cross breed or on location courses of action contingent upon job and business needs
Liberal paid parental leave strategies (contingent upon your area)
Free admittance to worldwide on location health focuses set up with medical caretakers and specialists (contingent upon area)
Free and private directing help through our Solid Personalities program
Vocation improvement and preparing valuable open doors
Proposition of work with American Express is molded upon the fruitful fulfillment of a foundation confirmation check, dependent upon pertinent regulations and guidelines.

Online Customer Service Jobs Work From Home in Malaysia

About the American Express Company:

American Express is a global financial services company that has been a household name for over 170 years. Founded in 1850, the company began as a transportation company, offering express mail services. However, it quickly expanded its offerings to include financial services, such as travelers’ checks. Today, American Express is known primarily for its credit cards, which are highly coveted by consumers worldwide.

Key Products and Services

Credit Cards: American Express offers a wide range of credit cards, each with unique features and benefits tailored to different consumer needs. These include cashback cards, travel rewards cards, and premium cards with exclusive perks.
Travel Services: American Express has a long history of providing travel services, including travel insurance, travel planning assistance, and access to exclusive travel experiences.
Business Services: The company offers a suite of business services, such as corporate cards, expense management solutions, and merchant services.

A History of Innovation

Throughout its history, American Express has been a pioneer in the financial services industry. Here are a few key milestones:

1850: American Express is founded as a transportation company.
1892: The company introduces travelers’ checks, a revolutionary product that made international travel more convenient and secure.
1958: American Express launches its first credit card, the American Express Card.
1987: The company introduces Optima, a universal travel card that could be used for both purchases and cash advances.
1994: American Express launches Blue, a line of credit cards targeting younger consumers.

American Express Today

Today, American Express is a global financial services giant with a strong reputation for customer service and innovation. The company continues to invest in new products and services, such as digital payments and mobile banking. While it faces competition from other major credit card companies, American Express has managed to maintain its position as a premium brand.

Online Customer Service Jobs Work From Home in Malaysia