Post Name: Customer Service Specialist

Company: ArcBest

Job Location: USA

Job Type: Part Time

Job Description

Title: ArcBest Remote (Work From Home) Customer Service Jobs – Part Time

What You’ll Do

ArcBest is a coordinated factors organization with inventive issue solvers who convey incorporated answers for complex store network difficulties.

Needing to join the ArcBest family? As we continued looking for top ability, we are searching for those that will additionally empower us to follow through on our vision and completely support our qualities driven culture.

At present, we are searching for a Customer Service Specialist to join the ArcBest group. The Customer Service Specialist deals with various shipments and addresses customer concerns. This position requires unrivaled customer service abilities as well as the productive use of assets including viable customer, service focus, and field correspondence to pursue choices that settle dire transportation-related situations.

ArcBest Remote (Work From Home) Customer Service Jobs

Your commitment might include:

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Give exact data on the whole set-up of planned operations arrangements presented by ArcBest.
Learn and stick to interior work cycles and standard working techniques.
Plan shipments.
Convey shipment necessities to the nearby service place.
Give statements, pickup demands, and survey charging questions.
Resolve complex on the way issues.
Deal with various global positioning frameworks to give consistent inclusion.
Connect with customer, transporter, and interior ArcBest contacts through telephone and various inboxes.
Make BOL’s and give shipment explicit documentation.
Impart shipment situations with both inside and outer customers.
Keep up with correspondence to guarantee cargo conveys inside the customer’s assumptions.
Show capability in different complex PC programs.
Recognize and start recuperation for in danger cargo.
Coordinate activities, give customer reports, and review as required.
Recognize conveyance delays and impart conveyance changes as required.
Convey extra charges to customers.
Different obligations and undertakings, as allocated.

ArcBest Remote (Work From Home) Customer Service Jobs

Prepared to apply? Prior to doing as such, kindly ensure you meet the base necessities:

Instruction: Four year certification, liked.
Experience: Related knowledge in customer service, critical thinking, or strategies, liked.
PC Abilities: Capable comprehension of PC and centralized server PC applications, including Microsoft Office Suite.