South Airlines Remote Customer Service Rep – Work from Home – PM

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Join our dynamic team as a Remote Customer Service Representative for South Airlines! As a key member of our customer service team, you ll be the friendly voice that assists our valued passengers with inquiries, reservations, and general support. This is a work-from-home position, allowing you to contribute to our success from the comfort of your own space.

Responsibilities:

Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
Assist customers with booking, changing, and canceling reservations.
Provide information about flight details, policies, and procedures.
Resolve customer issues and complaints with empathy and efficiency.
Collaborate with other departments to ensure seamless customer experiences.

Requirements:

Excellent communication skills, both written and verbal.
Previous customer service experience preferred.
Ability to work independently and remotely.
Strong problem-solving skills and attention to detail.
Familiarity with airline industry practices is a plus.

Conditions:

This is a remote position, and candidates must have a dedicated and quiet workspace.
Flexibility with work hours, including evenings, weekends, and holidays.
Must have a reliable internet connection and a suitable computer setup.

Benefits:

Competitive salary with performance-based incentives.
Comprehensive training and ongoing support.
Employee travel discounts on South Airlines flights.
Health and wellness benefits package.
Opportunities for career growth within the company.

If you think this role describes you, we would love to hear from you. Apply now to join our team!