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Meta Platforms Customer Support Jobs In UK

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Meta Platforms Customer Support Jobs In UK

Hiring Organization:  Meta Platforms Customer Support

Post Name: Customer Service

Qualification: Bechelor Degree

Experience: 2 Years

Work Hours: 8 Hours

Salary: £30 – £40/Hour

Location: United Kingdom

Job Summary:

At Charlie Oscar, our mission is to tackle the biggest challenges in modern marketing, creating positive change and transformational growth for our clients. We pride ourselves on merging data science, content, and media expertise to help digital brands scale across all marketing channels including Influencer, Paid Media, CRM & CRO.

An independently owned company, we boast a team of seasoned founders, industry leaders and highly talented digital marketers. At Charlie Oscar we are pioneers and innovators, striving to redefine digital marketing standards with our cutting-edge tools and services.

We are a growing team of curious, ambitious and personable individuals who are all passionate about digital marketing and brand growth. We believe in work-life balance and prioritise team well-being. We work hard but also make time to bond as a team, have some fun and socialise. We do quarterly social events and an annual company trip away to recharge and spend quality time together. The team work together in our London Bridge office, and from home.

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We are currently a business of 20 people with growth plans to be 40 people by the end of the year Meta Platforms Customer Support Jobs In UK

ABOUT THE ROLE

Reporting to your Paid Social Manager you will support them across a portfolio of paid social campaigns – focusing on key platforms such as Meta, Tik Tok, Snapchat and Pinterest.

Your role is to support the planning and delivery of campaigns within your portfolio. This is a hands-on role that requires a learning mindset and analytical mind with a focus on building and optimising campaigns across multiple platforms.

You will also be expected to take ownership of specific campaigns within your portfolio and need to prioritise and self-organise to deliver the best performance for our clients. Meta Platforms Customer Support Jobs In UK

DUTIES & RESPONSIBILITIES

Campaign Management:

  • Plan, execute, and optimize paid social media campaigns across various platforms (e.g., Meta, Tik Tok, Snapchat, Pinterest).
  • Monitor campaign performance, analyse key metrics, and provide actionable insights to enhance results.

Ad Creative Development:

  • Collaborate with the creative team to develop engaging and compelling ad creatives that align with campaign objectives.
  • A/B test ad variations to identify top-performing content and optimize accordingly.

Audience Targeting:

  • Conduct audience research to identify target demographics and interests.
  • Implement effective audience targeting strategies to maximize campaign reach and engagement.

Budget Management:

  • Manage and allocate budgets effectively to achieve campaign objectives and ROI goals.
  • Monitor spending and adjust budgets based on performance trends.

Analytics and Reporting:

  • Utilize analytics tools to generate regular reports on campaign performance.
  • Present insights and recommendations to the marketing team to improve future campaigns.

REQUIRED QUALIFICATIONS & SKILLS

  • Bachelor’s degree in Marketing, Business, or a related field.
  • Up to 2 years of experience in paid social media advertising.
  • Familiarity with major social media platforms and their advertising capabilities.
  • Experience in using advertising platforms such as Facebook Ads Manager, Instagram Ads, LinkedIn Ads, and Twitter Ads.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and collaboration skills.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Willingness to adapt to changes and embrace new challenges.

BENEFITS

  • Competitive salary plus quarterly bonus up to 10% of your quarterly salary
  • Wellness allowance including access to Bupa private health care
  • Pension plan
  • Regular team socials and annual company trip
  • Hybrid working (3-days pw in our London Bridge office)
  • 25 days’ holiday per year, plus bank holidays and time off over Christmas
  • Regular office treats and surprises
  • Be part of building something truly exceptional

At Charlie Oscar Group, we are an equal opportunities employer committed to diversity and inclusion. We welcome individuals from all genders, ages, races, skin colours, religions, sexual orientations, gender identities, national origins, and disability statuses to join our team. If you have a disability or special need that requires accommodation, please let us know. Meta Platforms Customer Support Jobs In UK

Meta Platforms Customer Support Jobs In UK

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