general motors remote jobs customer service representative – Hiring Work From Home Jobs

general motors remote jobs customer service representative – Hiring Work From Home Jobs

Salary: $30 to $65

Location: USA

general motors remote jobs customer service representative – Hiring Work From Home Jobs

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General Motors is seeking Customer Service Representatives for remote positions, offering flexibility and competitive compensation. As a CSR, you'll engage with customers, providing top-notch support and resolving inquiries via phone, email, and chat. This role requires excellent communication skills, problem-solving abilities, and a passion for customer satisfaction. Join a global leader in automotive innovation and elevate your career from the comfort of your own home. Apply now and drive your success with General Motors.rnrn<strong>Key Responsibilities:</strong>rn<ul>rn t<li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li>rn t<li>Provide accurate information about GM products, services, and policies to assist customers effectively.</li>rn t<li>Assist customers with scheduling service appointments, resolving billing inquiries, and addressing vehicle-related issues.</li>rn t<li>Collaborate with internal teams to escalate and resolve complex customer concerns.</li>rn t<li>Maintain detailed records of customer interactions and follow up as needed to ensure customer satisfaction.</li>rn t<li>Identify opportunities for process improvements and contribute to enhancing the overall customer experience.</li>rn t<li>Stay updated on GM products, promotions, and industry trends to provide knowledgeable support to customers.</li>rn</ul>rn<strong>Qualifications:</strong>rn<ul>rn t<li>Previous experience in customer service or a related field is preferred.</li>rn t<li>Excellent communication skills, both verbal and written.</li>rn t<li>Strong problem-solving abilities and the ability to remain calm under pressure.</li>rn t<li>Ability to multitask and prioritize tasks effectively in a fast-paced environment.</li>rn t<li>Proficiency in using customer service software and Microsoft Office applications.</li>rn t<li>Self-motivated with a positive attitude and a desire to learn and grow.</li>rn t<li>Flexibility to work occasional evenings, weekends, and holidays as needed.</li>rn</ul>rn<strong>Benefits:</strong>rn<ul>rn t<li>Competitive salary and comprehensive benefits package.</li>rn t<li>Opportunities for career advancement and professional development.</li>rn t<li>Remote work environment with flexible scheduling options.</li>rn t<li>Access to employee discounts on GM products and services.</li>rn t<li>Supportive team environment with opportunities to collaborate and make a difference.</li>rn</ul>rn<strong>How to Apply:</strong>rnrnIf you're ready to join a dynamic team and make a meaningful impact at General Motors, we encourage you to apply today. Please submit your resume and cover letter outlining your qualifications and why you're interested in joining our team. We look forward to reviewing your application and potentially welcoming you to the GM family.

general motors remote jobs customer service representative – Hiring Work From Home Jobs

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