Patient Service Representative – Clinic Resource Team

Patient Service Representative – Clinic Resource Team

 

Job Description

At The Elite Job, we are committed to providing top-notch healthcare services to our patients. With a focus on excellence and patient satisfaction, we strive to create a welcoming and supportive environment for both our patients and our team members. As a leading healthcare provider, we value professionalism, compassion, and innovation in everything we do.

Job Title: Patient Service Representative – Clinic Resource Team
Job Summary:

The Patient Service Representative will be an integral part of our Clinic Resource Team, ensuring seamless coordination of patient services and enhancing the overall patient experience. This role requires excellent communication skills, attention to detail, and a passion for delivering exceptional customer service.

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Key Responsibilities:
  • Greet and assist patients in a courteous and professional manner
  • Schedule appointments and maintain accurate patient records
  • Verify insurance coverage and process billing information
  • Coordinate referrals and follow-up appointments as needed
  • Respond to patient inquiries and resolve any issues or concerns promptly
  • Collaborate with healthcare providers and support staff to ensure efficient clinic operations
  • Maintain cleanliness and organization of the reception area
  • Adhere to all privacy and confidentiality regulations
Required Skills and Qualifications:
  • High school diploma or equivalent
  • Previous experience in a healthcare setting preferred
  • Strong interpersonal and customer service skills
  • Proficiency in computer applications, including electronic medical records systems
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and accuracy in data entry
  • Knowledge of medical terminology is a plus
Experience:
  • Prior experience in a customer service role, preferably in a healthcare setting
Working Hours:
  • Full-time position, with flexible scheduling options available
Knowledge, Skills, and Abilities:
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and electronic medical records systems
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional development and advancement
  • Positive work environment with supportive colleagues
  • Comprehensive healthcare coverage
  • Retirement savings plan options
  • Paid time off and holidays
Why Join Our Team:
  • Make a difference in the lives of patients by providing outstanding service and support
  • Join a dynamic and collaborative team dedicated to excellence in healthcare
  • Grow your career in a reputable healthcare organization with opportunities for advancement
How to Apply:

To apply for the Patient Service Representative position, please visit The Elite Job Careers Page and submit your resume and cover letter. We look forward to welcoming passionate individuals who share our commitment to patient-centered care and excellence in healthcare services.