Delta Airlines Remote Customer Support@privatejobsmumbai (Customer Experience Specialist)

IMPORTANT RESPONSIBILITIES AND A SUMMARY OF HOW YOU WILL ASSIST US IN PROCEEDING TO CLIMB.

•  New employees will receive a $5,000 sign-on bonus from Delta.
•  Delta Air Lines is the most popular airline for customer satisfaction. We are seeking Customer Experience Specialists to join our thriving call center team. When you join our reservations team, you’ll be a part of a customer-focused, sales-driven team that is passionate about interacting with, listening to, and caring for their clients. In this role, you will quickly, courteously, and accurately take calls while identifying the customer’s needs and offering additional products and solutions. The top applicants desire to give our customers’ journeys special finishing touches.

 Why Delta Will Make You Fall in Love.

•  The core values that support our culture and direct everything we do are honesty, integrity, respect, perseverance, and servant leadership. Choosing a career at Delta gives you the chance to travel while providing wonderful benefits to help you on your way up:.
•  Competitive pay, performance-based bonuses, industry-leading profit sharing, and a 401(k) with a generous company match of up to 9%.
•  Paid time off, including holidays, vacations, personal days, and parental leave.
•  Life insurance, medical, dental, and vision coverage are just a few of the comprehensive health benefits offered.
•  Programs that support your mental, physical, emotional, and financial health are available, including free financial coaching, access to an employee assistance program that can assist you and anyone living in your home, and a wealth of mental health resources.
•  On domestic and international (standby) flights, employees and eligible family members are welcome to travel.
•  programs for career development to assist you in achieving your long-term professional goals.
•  programs that support volunteering and sustainability.
•  Access to more than 500 discounts, offers, and extra benefits through Deltaperks, including the ability to book hotel rooms and car rentals, as well as buy auto, home, and pet insurance, as well as use legal and child care services.

 How you will connect our customers to the rest of the world.

•  In our hectic environment, you will build relationships with customers and give them an encounter that is meaningful, engaging, and makes them feel heard.
•  hearing is ideal.
•  solving customer issues as soon as they arise and accepting responsibility.
•  actively seek solutions to problems.
•  high-caliber choices.
•  a concentration on the small print.
•  interaction with a variety of international clients and coworkers.
•  Experts frequently promote credit card vendor partners’ goods as well as other travel-related services, like car rentals. Specialists must comprehend and follow all of Delta and U. Standards for DOT (Department of Transportation) compliance.
•  There will be opportunities to advance to specialty teams that deal with customer issues or resolve difficult global ticketing issues in the future. As Delta continues to develop new channels for our customers to connect with us, specialists may assist clients via Twitter, Facebook, or other cutting-edge social media platforms.
•  A starting hourly salary of $16.55 is typical for customer experience specialists in Chisholm/Hibbing, Minnesota (HIB). Over the past 10.5 years, regular pay increases have resulted in the current hourly maximum wage of $35.26.

 What you must have in order to succeed as a minimum.

•  high school diploma, the GED, or an equivalent.
•  embraces a variety of thought, ideas, and people.
•  gives your own security and the security of others constant priority.
•  a minimum age of 18 is required.
•  able to legally work in the United States.
•  If offered in the middle of the week, new hires have the option to work PM shifts with two days off in between.
•  Use of email, instant messaging, web searches, and airline-specific software programs requires digital literacy.
•  To communicate in a clear, upbeat, and courteous way both orally and in writing, use appropriate grammar, tone, and pronunciation.
•  by consistently exhibiting excellent performance, self-motivation, attendance, and goal-setting.
•  prior to hiring, successfully pass a background investigation and drug test.
•  You must be willing to submit to the COVID-19 vaccination as permitted by applicable law by the date of hire in order to be considered for U. If not already employed by Delta Air Lines, Inc., Sdot. , an employment-based position.
•  demonstrates that preserving privacy is a top concern when working with personal data.

 What will give you a competitive edge is preferred qualifications.

•  a minimum of one year in customer service and another year in sales.