Airline Jobs Work From Home Part Time, Southwest Airline Remote Positions @Privatejobmumbai (Customer Service Agent)

Job description:

Southwest Airlines travelers come together to achieve our mission of connecting people to what’s important in their lives through easy, reliable and affordable air travel. Our customer service staff provides hospitality to Southwest customers at the counter, baggage service desk, and gate. Customer Service Managers are often the first Southwest employees our customers interact with during their travel experience and set the hospitality tone for our customers’ journeys. They are friendly and patient problem solvers who enjoy multi-tasking and working in a fast paced environment. As a Bozeman Customer Service Representative (BZN), you can expect:

Compensation of $20 to $20 per hour*, with the possibility of future increases according to the applicable collective bargaining agreement. Possibility of overtime and exchange rate. Team-based work that includes shifts assigned based on seniority. Shifts may include early mornings, late evenings, weekends and holidays. Opportunity for overtime and change promotion. Mandatory transfer time is optional based on job requirements. *

• No US or current authorization to work in the United States is required and no current or future work authorization is available.
• Fly free, as a privilege, on any open seat on all Southwest flights, plus your eligible ones. Up to 9.3% company 401(k) match, dollar-for-dollar, per payment. **
• Benefit-sharing contributions can be made annually in retirement – when Southwest benefits, you will benefit. **
• Check out more benefits you’ll love: swa.is/benefits
• Southwest Airlines is an equal opportunity employer. We continue to seek opportunities to showcase the community we serve and welcome applicants with diverse perspectives, backgrounds and experiences. Work
• Provides friendly service and maintains good relationships with all internal and external customers
• Working in a collaborative spirit to ensure the success of our business
• It is responsible for providing people who want to travel, use cargo or cargo by meeting their needs.
• Manages all aspects of ticketing and check-in using a computerized system of sales, check-in, baggage handling, reservations and resolving complaints and related issues.
• Duties include greeting and handling customers in a courteous and friendly manner. Use cash, checks, credit cards, travel vouchers and coupons as payment methods for tickets. Calculates bills, gives change and handles daily transactions. It deals with excess or deficiency
• Baggage and baggage management. Answers the phone to provide information to callers, inform customers, resolve problems or complaints, and assist as needed. Manage the transactions necessary to get on the plane quickly and efficiently
• Transactions with customers are not managed due to cancellations, delays or cancellations of flights, lost, delayed or damaged flights. Handles such issues promptly and in accordance with established company guidelines
• Provides current and accurate airfares, schedules, reservations, flight arrival/departure information and responds to general inquiries from customers and other visitors to the airport.
• Complete the forms and reports required by the company
• Writes error reports and complaints as required
• Services may vary due to station size and configuration
• Must be able to meet all physical ability requirements listed in this description
• May perform other duties as assigned by senior staff

Knowledge, skills and abilities

• Ability to type and/or use a computer keyboard at sufficient speed to meet job requirements
• Able to read, follow instructions, learn and understand ticketing procedures, rules and regulations
• Ability to work effectively with others as part of a team, meet the public and work under pressure
• Must be able to complete the customer service training program with an average of 80% or higher and the evaluation period.
• Must be aware of dangerous situations and be able to handle emergencies as needed
• Must work under time constraints to complete aircraft turnarounds quickly
• Good appearance should be demonstrated in accordance with the Ground Operations Employee Works manual and employment contract
• Must be able to perform all tasks in a small space
• Must be able to communicate effectively over the phone, face to face and public address system
• Must have good written and verbal skills
• Must be able to send messages and instructions verbally or via radio equipment

Airline Jobs Work From Home Part Time, Southwest Airline Remote Positions @Privatejobmumbai (Customer Service Agent)

Top 10 Tips for Interview:

1. Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say ‘Thank you to your interviewer’

Airline Jobs Work From Home Part Time, Southwest Airline Remote Positions @Privatejobmumbai (Customer Service Agent)

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read official notification carefully From the Official Website.
3. Read Notification Carefully Before Apply.
4. Fill The Application Form (Link Is Given Below)
5. Attach Required Document and Passport Size Photo with Signature.
6. Then Submit. Done.