Aetna Remote Customer Service, Aetna Jobs Dallas Apply For Job ( Customer Service Representative )

Company Name: Aetna

Job Name: Customer Service Representative

Salary: $20-$30/Hour

Job Description:

Client assistance Agent is the essence of Aetna and influences individuals’ administration experience by way of how client support requests and issues through phone, web or composed correspondence are taken care of. Client requests are essential and now and again complex nature. Aetna Remote Customer Service. Connects with, counsels and instructs individuals in light of the part’s one of a kind requirements, inclinations and comprehension of Aetna plans, devices and assets to assist with directing the individuals along a make way to mind. Addresses questions and resolves issues in light of calls/letters from individuals, suppliers, and different divisions. Emergencies coming about adjust to proper staff. Archives and tracks contacts with individuals, suppliers and plan supports.

Aetna Remote Customer Service

The CSR guides the part through their individuals plan of advantages, Aetna strategy and techniques as well as knowing about assets to agree with any administrative rules. Makes a close to home association with our individuals by getting it and drawing in the part to the fullest to advocate for our individuals’ best wellbeing. Aetna Remote Customer Service. Taking responsibility to figure out the part’s necessities by building a trusting and caring relationship with the part completely. Expects client needs. Gives the client related data to respond to the unasked inquiries, for example extra arrangement subtleties, benefit plan subtleties, part self-administration apparatuses, and so forth. Makes sense of part’s freedoms as well as certain limitations as per contract.

Required Capabilities

Client support encounters in an exchange based climate, for example, a call community or brick and mortar store liked, showing skill to be sympathetic and empathetic. Experience in a creation climate.

Favored Capabilities

Capacity to perform multiple tasks to proficiently achieve responsibility. Comprehension of clinical phrasing. Aetna Remote Customer Service. Oral and composed relational abilities. Capacity to keep up with precision and creation norms. Critical thinking abilities. Scrupulousness and exactness. Scientific abilities.

Schooling

• Secondary School confirmation, G.E.D. or then again comparable experience

Business Outline

Carry your heart to CVS Wellbeing All of us at CVS Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical services for a quickly impacting world. Moored in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly essentially as significant as what we convey. Our Heart At Work Behaviors™ support this reason. We need every individual who works at CVS Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to develop and convey answers for make medical care more private, advantageous and reasonable. We endeavor to advance and support a culture of variety, incorporation and having a place consistently. CVS Wellbeing is a governmental policy regarding minorities in society manager, and is an equivalent open door boss, just like the doctor possessed organizations for which CVS Wellbeing gives the board administrations. We don’t segregate in enlisting, employing, advancement, or some other work force activity in light of race, identity, variety, public beginning, sex/orientation, sexual direction, orientation personality or articulation, religion, age, handicap, safeguarded veteran status, or some other trademark safeguarded by material government, state, or nearby regulation. We gladly support and energize individuals with military experience (dynamic, veterans, reservists and Public Gatekeeper) as well as military companions to go after CVS Wellbeing position open doors.

Aetna Remote Customer Service

Top 10 Tips for Interview:

1. Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say ‘Thank you to your interviewer’

Aetna Remote Customer Service

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Some Common Interview Question You Could Be Asked

1. Tell me about yourself or describe yourself or give your introduction?
2. Why are you leaving your current company?
3. How will you take our company ahead from here with the help of your work?
4. Are you comfortable with our company working timing?
5. Why should we hire you for this position?
6. How much do you expect as a salary?

Answers should be given below.

1. Introduction:
2. My name is ‘NAME’,
3. I have done ‘QUALIFICATION’,
4. I am from ‘Location’,
5. Currently I am working in ‘Company Name’ “Ignore if fresher”
6. My current position is ‘Position Name’ “Ignore if fresher”
7. I am working on ‘Project Name’ “Ignore if fresher”
8. Why are you leaving your current company?
9. The main reason is salary. I am not getting that much what I deserve.
10. Environment: not as much as good to learn new things.
11. Seniors are not so supportive.

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Aetna Remote Customer Service

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. 1. All the eligible candidates can apply for This Job as mentioned below
   2. Read official notification carefully From the Official Website.
   3. Read Notification Carefully Before Apply.
   4. Fill The Application Form (Link Is Given Below)
   5. Attach Required Document and Passport Size Photo with Signature.
   6. Then Submit. Done.

Aetna Remote Customer Service