Walgreens Customer Service Jobs Work From Home, No Experience Jobs Near Me @privatejobsmumbai(Part Time Call Center Representative)

Follows local, state, and federal regulations when entering data and registering patients. You are in charge of managing third-party rejections and responding to lots of customer inquiries while working directly under supervision. follows established protocols and completes work in accordance with corporate rules and guidelines. responsible for collecting data about patients and medications using pharmacy systems. The duties assigned may vary depending on the department.

 Among the duties of the job are.

•  processes the registration of new patients by entering data into the appropriate system in accordance with the prescription data entry procedures and standards of Walgreens. handles patient prescription requests in accordance with HIPAA regulations and enters refill requests for processing. analyzes medical acronyms (SIG codes) and looks for missing prescription information. All data entry-related exceptions are fixed.
•  handles patient correspondence (inbound calls, chats, and emails) and makes outbound calls as necessary to prescribers and patients.
•  Resolves Third Party Rejects by reviewing, gathering information, making necessary corrections, and resubmitting for processing in line with the requirements of each specific plan. Calls insurance companies and other organizations to request information, obtain authorization for an override, or discover an alternative strategy for handling rejections from third parties.
•  helps pharmacists, both those who work at the facility and those who work elsewhere. identifies problems and informs senior level staff of them appropriately.
•  A technician license or certification must be acquired within the first 90 days and kept current.

 A business that accepts veterans and people with disabilities.

•  with regards to the Walgreens Boots Alliance.
•  Walgreens Boots Alliance (Nasdaq: WBA), a pioneer in retail pharmacy, touches the lives of millions of people every day by dispensing medications and providing accessible, high-quality care. The business provides for the requirements of its customers and patients through practical retail locations, online platforms, and health and beauty products. The business has more than 170 years of reliable healthcare experience and community pharmacy innovation.
•  When equity method investments are taken into consideration, WBA has a presence in more than 25 countries, more than 450,000 employees, and more than 21,000 stores.
•  WBA’s goal is to encourage people all over the world to live happier and healthier lives. The company is proud of the role it plays in fostering safe communities, a healthy environment, an inclusive workplace, and a sustainable economy. The WBA upholds its principles-based approach to conducting ethical business and takes part in the UN Global Compact.
•  WBA is included in FORTUNE’s* list of the 2021 most admired companies in the world. walgreens co. or WBA has been in operation continuously for 28 years. is a part of the list.
•  go to www. for more information on the company. Boots Walgreens Alliance.

 Low requirements.

•  18 years old or older.
•  either a GED or a high school diploma.
•  Basic PC skills include turning on and off a computer, using a mouse to point and click, starting and stopping programs, switching between programs, saving files, printing documents, and/or logging onto the internet.
•  Basic search engine skills include using a search engine, opening a browser, typing URLs in the appropriate places, bookmarking a website, using the back, forward, and stop buttons to navigate, and completing online forms.
•  Intermediate keyboarding skills (touch typing at least 25 WPM, document formatting).
•  effective communication in both writing and speaking.

 Qualifications that are preferred.

•  possess at least a year’s worth of pharmacy technician experience, preferably in a retail or call center environment.
•  holding a certificate or registration issued by the state’s board of pharmacy or another organization that is widely regarded as an authority in certification and having worked as a pharmacy technician for at least 18 months.
•  experience providing customer service to both internal and external customers, including assessing customer satisfaction and upholding service quality standards.
•  Intermediate- to advanced-level keyboarding requires a minimum 35 WPM typing speed, touch typing, and document formatting.
•  both English and Spanish fluency.