CUSTOMER SERVICE ADVISOR
- Job Reference:1238896387-2
- Location:Gloucester, Gloucestershire
- Salary:£21,600 to £23,000
- Sector:Call Centre / Customer Service
- Job Type:Permanent
JOB DESCRIPTION
Customer Service Advisor
£21,600 – £23,000 per annum
Gloucester
Our client is a leading provider of health assessments, phlebotomy services and expert laboratory testing and they are looking for a Customer Service Advisor to join their team.
About the role:
As a Customer Service Advisor you will have a variety of tasks including making, and receiving calls, updating records, and replying to e-mails.
You will be the main point of contact for their laboratory and prospective clients and deal with urgent queries and complaints without delay.
You will be required to perform general laboratory duties such as sample opening, sorting, labelling, data entry, equipment checks, cleaning, and disposal of waste.
The ideal candidate will have:
- Excellent communication skills
- Accuracy is important to this role as you will be updating the database, client records and internal documentation
- Self-starter who is confident in managing your own workload
You’ll ideally have proven experience of working in customer service role and work well within a team.
Benefits:
- £21,600 – £23,000 per annum
- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- Health Cash Plan
- Annual Health Check
- On-site parking
About Our Client:
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They are a leading provider of health assessments, phlebotomy services and expert laboratory testing.
Through the millions of tests they expertly analyse every year from their state-of-the-art medical laboratory in Gloucester, they empower their clients with the health data they need to help customers and patients better understand, manage, and improve their health.
They work with clients across a broad range of sectors including life and health insurance, health and wellbeing, public health, and social research.
The one thing they all have in common is they trust our client to deliver accurate test results and exceptional customer service.
Schedule:
Monday to Friday, 9am – 5pm. Working on a rota which includes working 1 in 3 Saturdays followed by Monday off.
Apply today with an up to date CV.
